Head Talent, Learning and Culture

Department: People & Organization

Reports To: Chief People Officer

Job Grade: SVP

Total Positions: 01

Job Location: Head Office, Islamabad

What is Head Talent, Learning and Culture - MMBL?

• This role is responsible for functions related to talent management and culture which enable MMBL to attract, engage and retain the right talent and drive desired behaviors in line with VEON's philosophy. You will be a key partner in the execution of MMBL's People Strategy, in order to position the company well for the challenges and new opportunities going forward.
• This is a unique role that brings together strategic, operational, and analytical elements to drive sizeable impact through people. You will be reporting directly to the CPO and manage a team of specialists.

What Head Talent, Learning and Culture - MMBL does?

• Lead the development and implementation of performance and talent strategy at MMBL.
• Design, develop and implement (through teams) talent review process that is aligned with MMBL's People & Organization's strategy
• Ensuring achievement of business goals resulting in creating an internal bench of top talent.
• Support the team in continuous evaluation and mapping of internal sources to build suitable talent/ successors for key roles as per business needs
• Oversee the maintenance and execution of the Performance Management System, including a comprehensive approach for assessing, planning, managing, and developing the existing talent across the organization
• Strengthen the talent framework in line with feedback and work towards digitalization of complete talent journeys including actionable outcomes
• Be a driver for organizational development through transformative operational efficiency and explore new ways of working.
• Ensure a culture transformation framework encompassing the employee value proposition (EVP) and initiatives to drive it internally and externally
• Ensure awareness around the culture and values of MMBL and ensure they are embedded in all processes and practices that drive employee experience
• Introduce tools and plans to measure and improve employee engagement levels on a consistent basis allowing respective teams to continuously work on focus areas
• Recommend action planning strategies and maintaining a track to ensure the committed plans are executed and are adding value to the employee experience
• Build and influence relevant policies to ensure we have a healthy, non-discriminatory and inclusive work culture in compliance with relevant policies and regulations.
• Drive the Company's Diversity and Inclusion agenda through several context driven interventions.

What are we looking for and what does it require to be Head Talent, Learning and Culture - MMBL?

• 10+ years of broad HR experience including Talent, Learning, Employer Branding and Performance Management
• Bachelor's/ Master's degree in Human Resources or related field
• Professional HR certifications like CIPD, HRCI, SHRM etc. will be an add on
• Proven track record of success in leading and managing high performance teams
• Seasoned HR leader with strong business acumen and inspiring leadership
• Ability to take strategic and tactical decisions
• Strong interpersonal and motivational skills
• Self-driven and intellectually curious individual, able to carry out impactful discussions with senior stakeholders influencing strategic priorities
• Possesses ability to thrive in a fast-paced environment
• Ability to align Talent, Learning and Employer Branding Strategy
• Demonstrable experience of managing projects and delivering successful outcomes
• Experience of leading cultural change at an Organizational level
• Demonstrate experience of thought leadership and the development of innovative approaches to complex problems.
• Demonstrate commitment to the promotion of equality and diversity
• Proven capabilities as a senior leader and manager, with a proactive flexible and inclusive management style
• You are motivated to capitalize on digital platforms for ensuring cost efficiencies

About MMBL:

Mobilink Microfinance Bank Ltd. is providing banking services to over 48 million registered users including 20+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 114 branches and 270,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan instalments), mobile wallets, insurance, G2P, B2B & B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.

Why Join MMBL?

This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavour.