Senior Operations Manager

3 weeks ago

Karachi, Sindh, Pakistan Protege Global Full time
Senior Operations Manager
Protege Global, Pakistan

Protégé Global is a leading BPO service provider with its three regional offices in Pakistan: Karachi, Lahore, and Islamabad. We are a technology center providing our services of medical bill recovery for workers' compensation in the USA, IT-based solutions, and HR solutions. We are offering this fantastic opportunity to an individual who wants to make their mark and prove their ability to demonstrate their skills and experience in the provision of leadership and innovation as a Senior Operations Manager. This high-level role will give the right person the exposure within the business to make an impact and help lead the business to its future. This position is specifically for Night Shift on a permanent basis and requires traveling to all our regional offices. The person would be responsible for managing the entire operations across Pakistan.

Job Responsibilities:

  1. Will be responsible for designing and implementing numerous improvement projects aimed at streamlining activities while driving up performance and quality.
  2. Responsible for overall direction, coordination, and evaluation of operational functions including full accountability for setting and achieving operational goals, strategic planning, analysis, and forecasting.
  3. Responsible for business analysis and making plans for seizing business opportunities.
  4. Fully accountable for delivering operational and financial targets in line with company expectations within operations.
  5. Translation of monthly and annual company financial and operational targets into department and team-level targets as appropriate.
  6. Monitoring and evaluation of departmental goals and work processes on a daily, weekly, and monthly basis. Manage and report KPI analysis.
Job Specification

Key Competencies:

  1. MBA from a reputable university.
  2. At least five years of relevant experience in the same capacity or held leadership roles in collections/operations with 50+ staff.
  3. Must have sound interpersonal and managerial skills.
  4. Excellent communication skills are a must.
  5. Proven track record of managing and expanding business.
  6. Should be able to provide motivational and inspirational leadership to operations and respective regional managers.
  7. Must have a target-oriented approach and a track record of consistently delivering against goals.
  8. Proven ability in business and commercial acumen.
  9. Previous experience in the collections department with multi-site operations would be beneficial but not essential.
#J-18808-Ljbffr

  • Senior Manager Operations

    5 hours ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    Job Opportunity: Senior Manager OperationsIndustry: ManagementA leading organization is seeking a Retired Major or Captain from the military to serve as Senior Manager Operations at its Karachi Head Office.The role involves overseeing Security Operations, HR, and Administration. Ideal candidates should be residents of Karachi, with relevant experience in...

  • Senior Manager Operations

    7 hours ago

    Karachi, Sindh, Pakistan Unspecified Full time

    Job Opportunity: Senior Manager OperationsIndustry: ManagementLocation: KarachiA security company is seeking a Retired Major or Captain from the Army, preferably from fighting arms, to serve as Senior Manager Operations at the Karachi Head Office.The role involves overseeing Security Operations, HR, and Administration. Candidates should be residents of...

  • Senior Operations Manager

    6 days ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    Job SummaryWe are seeking an experienced Senior Operations Manager to join our team. The successful candidate will be responsible for ensuring compliance with Production Order/DOCBO cases and cost control related to business as usual.

  • Senior Kitchen Operations Manager

    1 week ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    We are seeking a highly experienced Senior Kitchen Operations Manager to join our team and lead the day-to-day operations of our kitchen. The successful candidate will have a strong background in kitchen management and be able to oversee a team of chefs to deliver exceptional results.Job ResponsibilitiesThe Senior Kitchen Operations Manager will be...

  • Senior Operations Manager

    23 hours ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    Job SummaryWe are seeking a highly skilled Senior Operations Manager to oversee the maintenance and operations of our facilities. The ideal candidate will have a strong background in engineering, telecommunications, or a related field.Main ResponsibilitiesMaintenance Planning: Develop and implement maintenance plans to ensure optimal equipment performance...

  • Senior Operations Manager

    1 week ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    Job SummaryThis Senior Operations Manager role involves overseeing all aspects of the center's operations, ensuring smooth functioning of administrative, financial, marketing, training and curriculum development processes.The successful candidate will possess excellent leadership, problem-solving and communication skills, with the ability to work effectively...

  • Senior Operations Manager

    4 days ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    We are seeking an experienced Senior Operations Manager to join our team.The ideal candidate will have a Master's/Bachelor's degree in a relevant field, with at least 2 years of working experience in government, semi-government or reputable corporate organizations.Key Responsibilities:Develop and maintain reports and forms on Oracle Developer 10g from the...

  • Senior Manager

    6 days ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    Job Summary:We are seeking an experienced Senior Manager to lead our Pipeline Operations.Key Responsibilities:'Manage a team of engineers, overseeing pipeline projects and transmission network simulation studies.Administer and operate contracts, acquire land, and liaise with government and municipal authorities.Requirements:'17 years of post-qualification...

  • Senior Security Operations Manager

    5 days ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    Senior Security Manager and Security Manager (Operation)Industry: ManagementWe are seeking highly qualified candidates for the positions of Senior Security Manager and Security Manager (Operation) with a strong background in security services or banking security.Key Responsibilities:Lead and manage security teams to ensure effective risk management and...

  • Senior Financial Operations Manager

    1 week ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    About the Role:We are seeking a seasoned Senior Financial Operations Manager to lead our financial operations team. The successful candidate will have extensive experience in financial operations, leadership, and strategic planning.Responsibilities:Leadership: Lead and manage the financial operations team, ensuring effective execution of financial plans and...