Key Account Manager

3 weeks ago

Karachi, Sindh, Pakistan Megatech - Trackers Full time
Job Responsibilities
  1. Develop and maintain strategic long-term trusting relationships with high volume clients to accomplish organic growth and long-term company objectives
  2. Research key customer wants and needs
  3. Suggest solutions that answer clients needs and wants
  4. Ensure the ordered products are delivered in a timely manner
  5. Serve as contact point for key customers and internal teams
  6. Resolve customers' complaints in an effective and respectful way
  7. Gather, report and communicate customers' feedback on service, technology and product delivery
  8. Research and source new potential clients
  9. Measure, track and analyze key account metrics
  10. Create reports for upper management
  11. Keep abreast with industry and market trends and best practices
Job Specification
  1. Previous working experience as Key Account Manager
  2. Experience in sales and customer services will be an advantage
  3. Outstanding communication and interpersonal skills
  4. Aptitude in networking and building relationships
  5. Excellent time and project management skills
  6. Ability to prioritize and meet critical deadlines
  7. Problem-solving and negotiation aptitude

Location: Information Technology and Services - Karachi, Pakistan

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