Customer Integration Specialist

2 weeks ago


Karachi, Sindh, Pakistan NielsenIQ Full time

Customer Integration Specialist is responsible for providing technical integration and services support to NIQ GfK customers. This role develops and delivers professional services product content delivery scripts and exports to NIQ GfK's global customer base. Creating, updating, and maintaining NIQ GfK customer online help documentation is managed by the Customer Integration Specialist. Operationally, this role assists the customer success team and commercial team by creating reports, queries, and analysis of catalog data.

Note: This is a Pakistan night shift position.

The responsibilities include:

  • Accompanying the commercial team to customer demos and calls, advising, and participating in technical discussions regarding functionality, features, connectivity, development, and testing efforts.
  • Providing technical product catalog integration support via email, chat, and calls.
  • Supporting fellow customer success team members in automating technical tasks and processes.
  • Generating basic reports for catalogs for customers and North American sales representatives.
  • Developing and delivering professional services product content delivery scripts and exports for existing and prospective customers.
  • Managing customer delivery projects with some assistance from lead/manager.
  • Collaborating with the development team on customer-reported bugs and issues to ensure they are addressed.
  • Assisting the manager in creating service SOWs based on customer requirements.

Qualifications

  • Moderate knowledge of databases such as Oracle, MS SQL, MySQL.
  • Moderate understanding of at least one scripting language such as JavaScript.
  • Basic knowledge of programming languages such as Python and Java.
  • Basic understanding of Windows and Linux operating systems.
  • Proficiency in Microsoft Office programs.
  • Bachelor's degree in Computer Science.
  • Experience working with at least one database management system.
  • At least 1-2 years of experience or equivalent working at GfK Etilize or outside GfK Etilize.
#J-18808-Ljbffr

  • Karachi, Sindh, Pakistan beBeeIntegration Full time

    Job Title: Technical Integration SpecialistAs a Technical Integration Specialist, you will play a crucial role in providing technical integration and services support to our customers. Your primary responsibility will be to develop and deliver professional services product content delivery scripts and exports to our global customer base.This position...


  • Karachi, Sindh, Pakistan beBeeCorrosion Full time 2,000,000 - 2,500,000

    Asset Integrity SpecialistWe are seeking a highly skilled Asset Integrity Specialist to join our team.


  • Karachi, Sindh, Pakistan NielsenIQ Full time

    Company DescriptionNIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer...


  • Karachi, Sindh, Pakistan NielsenIQ Full time $60,000 - $80,000 per year

    Job DescriptionJob PurposeEnhanced resolution times for issues. Establishing a reliable first point of contact for all Client Integration incidents and service requests. Job ResponsibilitiesFirst Line Support: Provide initial support for both internal and external customers, addressing their queries and issues promptly. Service Management: Oversee the...


  • Karachi, Sindh, Pakistan Pixelz360 Full time 900,000 - 1,200,000 per year

    Role OverviewWe are seeking anAI Integration Specialistwho is passionate about leveraging AI tools and technologies to streamline processes, automate workflows, and enhance productivity. The ideal candidate will have hands-on experience with AI tools (ChatGPT, MidJourney, automation platforms, etc.) and the ability to integrate them seamlessly into existing...


  • Karachi, Sindh, Pakistan EXA Capital, Inc Full time

    Job DetailsJob Title: ERP Integration SpecialistLocation: Karachi, PakistanDuration: 3-6 months fixed termWorking Arrangements: HybridWorking Hours: 11am - 8pmAbout Nomos One:Nomos One is on a mission to enable the world of lease management and lease accounting. We are a NZ founded company with a head office in Dunedin, New Zealand and have people working...


  • Karachi, Sindh, Pakistan Exa Software Pakistan Full time $90,000 - $120,000 per year

    Job Title: ERP Integration SpecialistLocation: Karachi, PakistanDuration: 3-6 months fixed termAbout Nomos One:Nomos One is on a mission to enable the world of lease management and lease accounting. We are aNZ founded company with a head office in Dunedin, New Zealand and have people working remotelyacross New Zealand. We serve a global market with a...


  • Karachi, Sindh, Pakistan EXA Capital, Inc Full time 400,000 - 450,000 per year

    Job Title: ERP Integration SpecialistLocation: Karachi, PakistanDuration: 3-6 months fixed termLocation: Karachi, PakistanWorking Arrangements: HybridWorking Hours: 11am - 8pmAbout Nomos One:Nomos One is on a mission to enable the world of lease management and lease accounting. We are a NZ founded company with a head office in Dunedin, New Zealand and have...


  • Karachi, Sindh, Pakistan Systems Limited Full time 900,000 - 1,200,000 per year

    We are seeking a highly skilled Integration Specialist – System Analyst (Middleware) to join our dynamic team. In this role, you will play a key part in designing, developing, and supporting enterprise integration solutions using IBM middleware technologies. The ideal candidate will have hands-on experience with IBM IIB, App Connect, MQ, and container...


  • Karachi, Sindh, Pakistan beBeeIntegration Full time 4,800,000 - 5,400,000

    ERP Integration Specialist Job SummaryWe are seeking a skilled ERP Integration Specialist to lead the development of connectors between our platform and various ERP systems. This hands-on role requires deep technical knowledge of ERP systems, effective communication skills, and the ability to work independently.Key ResponsibilitiesDesign, develop, and test...