Sr. Manager – Business

About us:

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

About the Division:

Al-Ghazi Tractors Limited, the subsidiary company of Al-Futtaim group of Dubai, is a story of rollicking success. With consistent corporate achievements, the company is recognized for corporate excellence and "Best Corporate Performance".

With its head office in Karachi, the AGTL plant at Dera Ghazi Khan, manufactures New Holland (Fiat) tractors in technical collaboration with CNHI - Case New Holland, the Number One manufacturer of agricultural tractors in the world. The AGTL plant, an icon of engineering dynamics operates on high efficiency. With Quality Control and Quality Assurance, quality improvement systems exist at every level. One of our mission statement reads: "Our most enduring competitive edge is the quality of tractors".

What you will do?

Position Overview:

To support the General Manager Commercial in identifying gaps, conducting research, developing business plans, dealership standards, and expanding the dealer network in line with company policies. This includes the appointment of new dealers and ensuring that the dealership network operates at optimal standards to achieve business targets.

Additionally, the role will support the commercial team in field testing, data compilation, and cross-functional coordination.

Dealer Appointment Process Includes:

• Market intelligence and initial outreach
• KYC and due diligence
• Negotiation of commercial and contractual terms
• Ensuring full implementation of Renault CI/VI
• Design, layout, and development of dealership facilities
• Day-to-day management and training of dealership personnel

Key Responsibilities:

Support to GM Commercial in Establishing a Robust Dealership and After-Sales Network Across Pakistan

• Develop objective criteria for dealer identification, selection, and appointment
• Conduct market research to determine the optimal number and location of dealerships
• Prepare and manage Dealer Proposal Packages, including LOUs, LOIs, and agreements
• Ensure comprehensive nationwide coverage for both sales and after-sales services

Corporate Identity (CI)

• Manage the implementation of Renault's Corporate and Space Identity guidelines
• Oversee local vendors to ensure compliance with CI standards

Budget Management

• Monitor and manage budgets related to dealer support programs, new facility setup, and staff training

Dealer Staff Training

• Assist in the selection and training of dealer management teams
• Deliver technical training programs aligned with company training policies

Dealer Audits

• Conduct regular audits to ensure compliance with facility and operational standards
• Develop and implement performance-based reward and penalty systems
• Design and oversee improvement plans for underperforming dealerships

Coordination with Sales and Service Field Operations

• Collaborate with Sales and Service teams to implement dealer improvement initiatives
• Manage reporting and analysis of dealer performance metrics

Project Management for New Dealerships

• Lead projects for new dealerships, including design review, renovation, CI implementation, and interior setup

Minimum Experience Requirements

• Preferred: Agricultural Engineer with an MBA or similar professional degree from a recognized institution.
• In-depth understanding of the automotive and agricultural machinery sectors in Pakistan

Minimum Qualifications and Knowledge

• Over 10 years of experience in the tractor industry, specifically in marketing and after-sales service
• Experience with 3S and 2S dealership development and management
• Strong background in agricultural practices, farm mechanization, and dealership network standards
• Proven experience in conducting technical training programs
• Demonstrated capability to lead market research initiatives for new products and markets

Job-Specific Skills

• Sound knowledge of the Pakistani automotive (Cars, SUVs, and Tractor) industry
• Strong expertise in third-party dealership network development
• Effective project management and budgeting skills
• Ability to interpret and implement CI/VI guidelines across facilities

Behavioural Competencies

• High integrity and professional accountability
• Strong interpersonal and communication skills in both English and Urdu
• Collaborative approach with cross-functional teams
• Effective time management and a results-driven mindset
• Target-oriented and proactive attitude