Technical Support Engineer

4 weeks ago

Lahore, Punjab, Pakistan FAST NU Full time

Install and configure computer applications.

Monitor and maintain computer networks.

Configure operating systems.

Resolve issues related to the network.

Prioritize and manage the workflow.

Diagnose, troubleshoot, and resolve issues using customer input.

Design computer systems that meet specific requirements.

Learn and work with emerging technologies.

Act as the first point of contact for clients with issues concerning their computer systems and equipment.

Keep track of system issues and adhere to the agreed timeline until an issue is resolved.

Interact with clients via phone, email or chats and provide concise written/verbal instructions.

Maintain procedural documents and reports.

Follow standard procedures to resolve issues by connecting them to relevant internal departments.

Provide prompt, accurate feedback to customers.

Ensure proper documentation of all issues.

Job Specification

Strong telephone etiquette skills ensure constructive, professional relationships with colleagues and customers. Active listening and written communication follow-up are just as necessary to knowing how to tactfully communicate directions. A "customer first" attitude is inherent in every step a technical support engineer takes.

Location: Information Technology and Services - Zafarwal, Pakistan

#J-18808-Ljbffr

  • Technical Support Officer

    23 hours ago

    Lahore, Punjab, Pakistan Inbox Business Technologies Full time

    Get AI-powered advice on this job and more exclusive features.Inbox Business Technologies, a leading Information Technology and Services company, is seeking a Technical Support Officer to join our team. The successful candidate will be responsible for providing technical support to our clients, ensuring prompt resolution of technical problems.As a Technical...

  • Support Engineer

    4 weeks ago

    Lahore, Punjab, Pakistan Saltech Sol Full time

    Bachelor's degree in Electrical Engineering or equivalent (fresh graduates are encouraged to apply)Routine maintenance and support services.Job Description: Support Engineer (Fresh Graduates)Responsibilities:- Provide technical support to customers through phone, email, or on-site visits.- Troubleshoot and resolve technical problems related to industrial...

  • Manager Technical Support

    23 hours ago

    Lahore, Punjab, Pakistan HR POD Careers Full time

    Manager Technical Support (Onsite, Lahore, PKR Salary)Join to apply for the Manager Technical Support (Onsite, Lahore, PKR Salary) role at HR POD CareersManager Technical Support (Onsite, Lahore, PKR Salary)Join to apply for the Manager Technical Support (Onsite, Lahore, PKR Salary) role at HR POD CareersGet AI-powered advice on this job and more exclusive...

  • Technical Sales Engineer

    4 weeks ago

    Lahore, Punjab, Pakistan Ocentra Engineering Services Full time

    Company DescriptionOcentra Engineering Services is a renewable energy company based in Lahore. Since its establishment in 2014, the company has focused on serving multinational service providers through various services related to Solar System Installation, monitoring and maintenance. Ocentra Engineering Services has developed a customer service-oriented...

  • Technical Support Specialist

    14 hours ago

    Lahore, Punjab, Pakistan beBeeSupport Full time

    We are seeking a highly skilled Technical Support Specialist to join our team. This is an exciting opportunity for individuals who enjoy working with data and providing top-notch support to customers.">In this role, you will be responsible for providing advanced technical support to customers by researching, diagnosing, and troubleshooting complex data...

  • Technical Sales Engineer

    4 weeks ago

    Lahore, Punjab, Pakistan Ocentra Engineering Services Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Ocentra Engineering ServicesRenewable Energy || Solar Expert || Sales || B2C || B2B || EPC || Electrical Engineer UET'23 || X WAPDA || X WAVES || X PowerSoft19 || XDSGCompany DescriptionOcentra Engineering Services is a renewable energy company based in Lahore....

  • Genesys WFM Technical Support

    4 weeks ago

    Lahore, Punjab, Pakistan UNAVAILABLE Full time

    OverviewWe are seeking a detail-oriented and technically skilled Genesys WFM Technical Support professional to join our team. This role is responsible for ensuring the stability, integrity, and optimal performance of the Genesys Cloud Workforce Management (WFM) system. You will support users across the business, troubleshoot WFM issues, and collaborate with...

  • Support Engineer

    4 weeks ago

    Lahore, Punjab, Pakistan Hirasoft Software Solutions Full time

    We immediately require a Support Engineer, graduate from reputable universities and having good communication skills with at least 2-3 years of related professional experience.The responsibilities would include the following:Provide technical support and assistance to internal networks and existing employees.Work across organization from time-to-time, to...

  • Senior Application Support Engineer

    3 weeks ago

    Lahore, Punjab, Pakistan Stewart Pakistan Private Limited Full time

    Be part of a company undergoing an organizational change with goals that will challenge the industry standards. We are looking for innovators who are as committed to shaping the future of the company as we are. If you are a highly experienced Systems Engineer who is driven to provide complex system level support, work face to face with company stakeholders...

  • Technical Support Officer

    15 hours ago

    Lahore, Punjab, Pakistan Inbox Business Technologies Full time

    Inbox Business Technologies, a leading Information Technology and Services company, is seeking a Technical Support Officer to join our team. The successful candidate will be responsible for providing technical support to our clients, ensuring prompt resolution of technical problems.As a Technical Support Officer, you will work closely with the clients to...