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Short-Term Rental Operations Specialist
4 weeks ago
Location: Johar Town, PIA Road, Lahore
Timing: 7:00 PM – 3:00 AM (Monday to Friday)
Role Type: Full-time | Strictly Office-Based (No Remote Work)
Salary: Up to PKR 100,000/month (Based on Experience & Skill Level)
Experience Required: Minimum 6 months – 1 year in short-term rental operations
English Fluency: Excellent spoken English is a must
About the Role:We are seeking a Short-Term Rental Expert with hands-on experience in managing listings and operations across platforms like Airbnb, Booking.com, and Vrbo, along with proficiency in using channel managers (such as Guesty).
This is a fast-paced role requiring excellent communication, strong attention to detail, and the ability to handle last-minute bookings and cancellations efficiently.
Key Responsibilities:- Create, manage, and optimize listings on Airbnb, Booking.com, Vrbo, and other platforms
- Operate and manage daily tasks using a channel manager (e.g., Guesty)
- Coordinate with cleaning and maintenance teams for timely turnovers and upkeep
- Handle guest communications professionally, including urgent or last-minute booking issues
- Ensure smooth day-to-day operations during night shift hours
- Maintain calendar sync across all booking platforms
- Minimum 6 months to 1 year of experience in the short-term rental or hospitality industry
- Prior use of channel managers like Guesty is highly preferred
- Strong coordination skills with on-ground teams (cleaners, maintenance, etc.)
- Ability to stay calm under pressure and problem-solve quickly
- Fluent in spoken English – this is non-negotiable due to guest communication
- Must be able to work from our office in Johar Town, PIA Road – please do not apply if you're looking for remote work
We value your time and ours. Only apply if you can physically attend the office during the mentioned hours.
Remote work is NOT an option, now or in the future.
Messages or applications requesting remote flexibility will not be considered.
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