Lead Manager

At least Bachelor's Degree in Computer Science, Computer Engineering or IT with at least 10 years of experience of Oracle ERP and CC&B Database Administration.

Candidate must have at least 04 years of relevant experience as a Functional / Team Lead for ERP and CC&B Database Administration.

Relevant certification will be preferred.

Job Summary:

The purpose of this position is to oversee and manage the organization's entire database infrastructure including Oracle E-Business suite (EBS) and Enterprise database for Customer Care and Billing and other systems. Key responsibilities include project management, change management and coordination with multiple stakeholders both internal and external. This role plays a critical part in ensuring the security, availability, and performance of the organization's databases through a team of specialists and associates while ensuring compliance and system integration concepts at SSGC.

Job Responsibilities:

• Develop and implement strategic plans for the organization's database infrastructure, ensuring scalability, reliability, and optimal performance.
• Build database systems of high availability and quality considering the end users specialized requirements.
• Set clear goals and objectives aligned with the overall IT and organizational strategy.
• For database administration, define users and enable data distribution to the right user, in an appropriate format and in a timely manner.
• Collaborate with the architecture team to align database designs with overall IT architecture standards.
• Implement strategies for performance monitoring, tuning, and optimization of database systems.
• Provide visionary leadership to the Database Administration team and maintain a high-performing team through personal development and continual training.
• Plan for the scalability of database resources to meet the growing needs of the organization.
• Establish and enforce security protocols for databases, ensuring compliance with industry regulations and organizational policies.
• Collaborate with the security team to implement and enhance database security measures.
• Develop and maintain robust disaster recovery and business continuity plans for database systems.
• Manage relationships with database technology vendors, staying informed about the latest advancements and ensuring the organization's technology stack remains current.
• Develop and manage the budget for the Database Administration department, ensuring cost-effective use of resources.
• Plan and manage Data Recovery Drill (DR-Drill) and ensure that data is synchronized at SSGC DR sites.
• Motivate teams to upgrade personal and technical skills to cater to dynamic technological environment.
• Propose and plan for training requirements for the team to cope with the needs of the evolving technological environment.
• Plan change activity and ensure change management as per approved IT policies.
• Prepare appropriate technical tender documents and assist the departmental head in finalizing the tendering document.
• Assist in technical evaluation of bids.
• Coordinate with internal/external/Govt. Auditors and take appropriate measures as per the recommendations.
• Manage and maintain SLAs and license compliance for existing business critical systems and new projects.
• The individual shall ensure compliance to the Enterprise Risk Management Framework enforced in the Company while performing job responsibilities in accordance with his assigned role.
• The individual shall ensure compliance to the Business Principles and Ethics Policy / Code of Conduct.
• Undertake any other tasks/assignments as instructed by the immediate supervisor.