
Information Technology Support Coordinator
4 weeks ago
1 day ago Be among the first 25 applicants
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Company Description
At MACTO, we strive to deliver high-quality Managed IT Services with swift turnaround times and rapid response. With over 2000+ skilled field engineers globally supporting 24/7 operations, we ensure that we never compromise on our promises and principles. Our team works tirelessly to ensure the success of our clients' IT operations.
Role Description
This is a full-time, remote role for an Information Technology Support Coordinator. The IT Support Coordinator will be responsible for managing daily IT operations, coordinating projects, and overseeing various IT services. This role involves resolving technical issues, ensuring seamless service delivery, and acting as a point of contact between internal teams and service providers to ensure smooth IT workflows.
Qualifications
- Bachelor's degree in Information Technology, Computer Science, or a related field (required or currently pursuing)
- Preferred: 1 year of experience in the IT industry
- Strong analytical and problem-solving skills
- Experience in technical support, project coordination, and IT service management
- Proficiency in troubleshooting hardware and software issues
- Excellent communication skills and the ability to collaborate effectively in a remote environment
- Flexibility to work across different time zones, depending on project and client needs
What We Offer
- Opportunity to work in a dynamic and fast-growing IT environment
- Flexible remote work setup
- Supportive and collaborative team culture
- Opportunities for career growth and learning
- Seniority levelEntry level
- Employment typeFull-time
- Job functionInformation Technology
- IndustriesIT Services and IT Consulting
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