Customer Support Agent

3 days ago


Lahore, Punjab, Pakistan Obrotu Full time

Work as a customer support agent in a highly integrated contact center environment. Responding to customer inquiries about the order statuses and timeline. Handle inquiries coming in from multiple touch points such as facebook, instragram, twitter, live chat, email and phone calls.

Job Specification
  • You start your day with a team meeting to catch up on current issues.
  • The phone queue is waiting to be tackled. You jump on and start answering calls from customers.
  • A customer has a question about their online order. You head to our order management system and confirm the status.
  • A customer has placed an order online, you call to confirm the delivery.
  • With the phone queue under control, time to jump over to live chats. Multi-tasking here is key as you'll be handling multiple requests at a time.
  • You finish off your day knowing that you've had a major impact on the success of our merchants.
  • Inquiries coming in from facebook, instagram, twitter, emails, live chat and phone calls have to be responded.
Marketing and Advertising - Lahore, Pakistan
#J-18808-Ljbffr

  • Lahore, Punjab, Pakistan beBee Careers Full time

    Frontline Customer Support AgentWe require an experienced Frontline Customer Support Agent to handle customer calls, emails, and chats. The ideal candidate should have excellent communication skills, patience, and the ability to remain calm under pressure.RequirementsDemonstrate active listening skills and empathy towards customers.Proactively resolve...


  • Lahore, Punjab, Pakistan Talk Agent Full time

    We at Talk Agent are hiring customer service representatives to manage customer queries and complaints. Talk Agent is a reputable Call Center providing customer support and satisfying clients for over a decade.As a Customer Service Representative, or CSR, you will act as a liaison, provide product/services information, answer questions, and resolve any...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Join our team as a Customer Support Agent and play a key role in delivering exceptional technical and customer support for our asset management software. As a technical support specialist, you will be responsible for resolving customer inquiries, diagnosing technical issues, and ensuring high levels of customer satisfaction.ResponsibilitiesTech Support...

  • Chat Support Agent

    2 weeks ago


    Lahore, Punjab, Pakistan beBee Careers Full time

    Chat Support Agent RoleWe are looking for a dedicated Chat Support Agent to join our team. As an Inbound Customer Chat Representative, you will be responsible for:Responding to inbound chat inquiries and providing prompt resolutions to customer issues.Assisting customers by utilizing product knowledge and resources provided during training.Managing multiple...

  • Support Agent

    2 weeks ago


    Lahore, Punjab, Pakistan beBee Careers Full time

    About the RoleAs a Customer Support Agent, you will play a crucial role in providing exceptional customer service and support to our clients.Your primary responsibility will be to manage Inbound/Outbound calls, respond to customer inquiries via Email and Live Chat, and resolve issues in a timely and professional manner.Responsibilities:Answer customer calls...


  • Lahore, Punjab, Pakistan Inteliqo Full time

    Customer Support Agent For Emails And Calls Inteliqo, Pakistan We are looking for a resource to manage Inbound/Outbound calls, Emails, and Live Chat Support. The candidate must have an excellent command of English Speaking and proven experience in Customer Service.Job SpecificationMust have Outbound/Inbound Calls experience.Must have experience in Customer...


  • Lahore, Punjab, Pakistan Inteliqo Full time

    Customer Support Agent For Emails And CallsWe are looking for a resource to manage Inbound/Outbound calls, Emails, and Live Chat Support. The candidate must have an excellent command of English Speaking and proven experience in Customer Service.Job SpecificationMust have Outbound/Inbound Calls experience.Must have experience in Customer Service (Phone,...

  • Customer Care Agent

    5 days ago


    Lahore, Punjab, Pakistan beBee Careers Full time

    Customer Care AgentWe are seeking a skilled Customer Care Agent to join our team.As a Customer Care Agent, you will be responsible for delivering exceptional customer experiences through prompt and courteous responses to customer inquiries.Key Responsibilities:Respond to customer inquiries in a timely and professional manner.Manage and update the CRM system...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Job Title: Customer Service AgentWe're seeking a skilled Customer Service Agent to provide exceptional support to our clients across multiple communication channels.


  • Lahore, Punjab, Pakistan Sigl Full time

    About the job Technical Customer Support AgentAs our technical customer support rep, you will interact with our customers via our chat support systems, calls, and other communication channels. Your primary tasks involve answering questions and providing priority support to our SaaS customers. You will also assist with sales, account updates, information...