Priority Sales Head

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Area of interest: Private Banking & Wealth Management

Responsibilities related to the delivery of business and / or financial objectives, for example, awareness and understanding of the wider business, economic, and market environment.

1. Business development through activities such as formulating, implementing, and monitoring strategies, sales plans, and activities to acquire new customers and deepen existing relationships, aligning these with business goals.
2. Manage a team of Relationship Managers, Priority and Client Service Managers, Affluent by leading, directing, coaching, and managing the team.
3. Drive team targets by generating profitable revenue and volume growth, focusing on deepening existing customer relationships and cross-selling to increase market and customer share of wallet.
4. Follow up with RMs for CEMS leads and opportunities consumption.
5. Guide sales efforts through the development and execution of structured sales plans based on market knowledge and customer needs.
6. Spearhead marketing efforts for new relationships.
7. Manage RMs to ensure productivity and achievement of KPIs.
8. Ensure outreach to maximum number of affluent clients.
9. Respond to compliance-related client queries promptly.

1. Market knowledge: Experience dealing with high-end clients.
2. Strong analytical skills and ability to influence clients.
3. Excellent interpersonal and persuasive skills.
4. Understanding of regulatory governance frameworks.
5. Mandatory and developmental banking and role-specific training, including KYC/AML/CDD/WMP training.

We're an international bank, nimble enough to act, big enough to make an impact. For over 170 years, we've aimed to make a positive difference for our clients, communities, and colleagues. We challenge the status quo, love a challenge, and seek new opportunities for growth and improvement. If you're looking for a purposeful career and want to work for a bank that makes a difference, we want to hear from you. We value your unique talents and look forward to what you can bring to us.

Our purpose, to drive commerce and prosperity through our diversity, and our brand promise, to be here for good, are realized through our valued behaviors. When you join us, you'll see how we embrace differences and promote inclusion.

Together we:

• Do the right thing: Act with integrity, challenge one another, and prioritize the client.
• Never settle: Strive for continuous improvement and innovation, keep things simple, and learn from experiences.
• Are better together: Be authentic, inclusive, see the good in others, and collaborate for long-term success.

In line with our Fair Pay Charter, we provide a competitive salary and benefits supporting your mental, physical, financial, and social well-being.

• Core benefits: Retirement savings, medical, and life insurance, with additional flexible and voluntary benefits in some locations.
• Time off: Annual leave, parental/maternity leave (20 weeks), sabbatical (up to 12 months), volunteering leave (3 days), and a minimum of 30 days combined annual and public holidays.
• Flexible working options: Based on location and preferences, with adaptable patterns.
• Wellbeing support: Digital platforms like Unmind, resilience and human skills courses, Employee Assistance Program, sick leave, mental health first-aiders, and self-help resources.
• Learning culture: Opportunities for reskilling and upskilling through various learning formats.
• Inclusive organization: Embraces diversity, promotes respect, and supports your full potential.