System and Network Engineer/Helpdesk Support Engineer

4 weeks ago

Lahore, Punjab, Pakistan Elogixit Full time

ELogix IT (Managed Service Provider) is actively searching for a proactive and motivated System and Network Engineer to become a valued member of our team. This role involves delivering top-notch remote support to a diverse range of users, including both our internal staff and esteemed clients across the United States. As a skilled troubleshooter, you will tackle challenges head-on, ensuring seamless operations and unrivaled service quality.

About Us:

As a leading provider of cutting-edge software solutions, ELogix IT empowers businesses and individuals to achieve their goals in the digital age. With our highly skilled professionals and commitment to excellence, our team delivers cutting-edge technology every day. We are providing multiple services to our respectable clients in Pakistan as well as in the USA.

Job Description:

  • Should have practical experience in DHCP, DNS, FTP, SMTP/POP/IMAP, VPN, and RMM.
  • Manage Office 365 tenants, including creating users, troubleshooting email delivery services, creating subscriptions, adding licenses, managing online email archives, and auditing emails.
  • Experience in email security tools like Microsoft Defender and Proofpoint.
  • Deploy email security policies in Microsoft Defender or Proofpoint.
  • Manage SharePoint and work with users in auditing their rights for file permissions.
  • Manage Active Directory and create AD users, AD groups, and GPO.
  • Experience with RMM tools like ConnectWise, Ninja, LabTech, etc.
  • Should have the ability to write KBI in a document database like IT Glue.
  • Should be able to work on Windows computers independently to perform tasks like configuring static IPs, Windows updates, and Windows in-place upgrades, editing host files, and deploying group policies.
  • Configure VPN access like Meraki VPN, L2TP.
  • Should have experience with Azure AD.
  • Should have experience in the renewal of SSL and domains.
  • Should be able to troubleshoot any issue in the network.
  • Responsible for monitoring the network using different tools like PRTG or Auvik.
  • Responsible for monitoring system performance, IT system operations, and storage utilization.
  • Plan for necessary hardware or software upgrades to support system growth.
  • It would be a plus if you know script writing in Bash, Windows batch, PowerShell, or any other language.
  • It would be a plus if you have experience with Linux servers.
  • It would be a plus if you are able to configure routers, switches, access points, VLANs, and VPNs.

Skills and Experience Desired:

  • BS or MS in IT, CS, SE, Telecom, or related fields.
  • 3+ years of IT or related experience.
  • Professional IT Certifications, such as Microsoft MCP, MCITP, MCSA, MCSE, CCNA, VMware VCP, AZ-104, MS-300 / 301, or any other related certification.
  • Interpersonal skills: such as telephony skills, communication skills, active listening, and customer care.
  • Diagnosis skills of technical issues.
  • Ability to multi-task and adapt to changes quickly.
  • Service awareness of all organization's key IT services for which support is being provided.
  • Understanding of support tools, techniques, and how technology is used to provide IT services.
  • Typing skills to ensure quick and accurate entry of service request details.
  • Self-motivated with the ability to work in a fast-moving environment.
#J-18808-Ljbffr

  • System Engineer

    14 hours ago

    Lahore, Punjab, Pakistan Great Computer Solutions LLC Full time

    Job DescriptionGCS (Microsoft Midmarket Solution provider, Managed Service Provider) is looking for a self-driven System Engineer to join our team.Provide remote support to users, including staff and clients in the USA, and troubleshoot any problems that arise.The selected candidates will work in full coordination with technical staff such as Sr. System...

  • Network Engineer

    3 weeks ago

    Lahore, Punjab, Pakistan Murkez Full time

    Job Description:Responsibilities:Install all new hardware, systems, desktops, laptops, and handheld devicesResponsible for software installation and troubleshooting on workstationsInstall, configure, and maintain network services, equipment, and devicesResponsible for preparing new computer or computer reinstallationSupports administration of serversMay...

  • IT Networks Engineer

    22 hours ago

    Lahore, Punjab, Pakistan CITS-Complete IT Solutions Full time

    Job Description: Job Description:CITS Complete IT Solutions is a trusted provider of end-to-end IT services and solutions, specializing in high-quality IT equipment and tailored technology solutions. We are currently seeking an IT Networks Engineer with 2 years of experience to join our dynamic team in Lahore.Responsibilities:- Design and implement network...

  • Linux Support Engineer

    4 weeks ago

    Lahore, Punjab, Pakistan Temok Full time

    We are looking for experienced Level 1/ Level 2 support engineers with a profound knowledge of Linux and Windows. You are required to provide technical & customer support to our clients worldwide.You must have had extensive experience in technical support in this field and strong English communication skills.Job SpecificationJob Responsibilities:Manage...

  • System Support Engineer

    14 hours ago

    Lahore, Punjab, Pakistan OLX Pakistan Full time

    Job ResponsibilitiesAnalyze functional problems and determine feasible techniques/requirements for expedited solutions.Configure servers, perform backups, and ensure full system readiness.Utilize network management tools (e.g., SolarWinds) to monitor, evaluate, and report on WAN/LAN health statistics.Diagnose and troubleshoot Wi-Fi networks and connected...

  • Project Engineer I

    3 weeks ago

    Lahore, Punjab, Pakistan Prime System Solutions Full time

    Prime System Solutions is seeking a Project Engineer to execute a variety of projects for the diverse clientele that utilize Prime Solutions as a Managed Services Provider. This position focuses on delivering projects according to scope utilizing Microsoft Server, M365 products, and Azure cloud services. Prime's primary goal is to deliver client delight with...

  • Systems Engineer

    3 weeks ago

    Lahore, Punjab, Pakistan ICE Consulting Full time

    Who We Are:We are a privately owned leading Managed IT Services company (Managed Service Provider). Since 1996 we have specialized in providing a full range of services from Network & Security, UNIX/Linux & Windows Engineering, System & Database Administration, on-premise and cloud services, Help Desk Support, VoIP Support and maintain IT infrastructures for...

  • Support Engineer

    4 weeks ago

    Lahore, Punjab, Pakistan Hirasoft Software Solutions Full time

    We immediately require a Support Engineer, graduate from reputable universities and having good communication skills with at least 2-3 years of related professional experience.The responsibilities would include the following:Provide technical support and assistance to internal networks and existing employees.Work across organization from time-to-time, to...

  • Senior System Engineer

    22 hours ago

    Lahore, Punjab, Pakistan Tekboox Pakistan Full time

    Tekboox US, a US-based IT company, is looking to hire a skilled and experienced Senior System Engineer (HYBRID) to provide advanced technical support for our clients. The ideal candidate will have extensive knowledge of IT systems, networking, security, and backup infrastructure, with a focus on delivering exceptional service and supporting continuous...

  • System Engineer – Linux

    4 weeks ago

    Lahore, Punjab, Pakistan Hoboetech Full time

    Hoboetech was formed in 2012 and featured as the elite technological platform with a definite mission of maximizing the usage of technology to redefine the added value of the business. Our team consists of efficient and experienced tech-savvy professionals who are well-equipped with Information Technology and Telecom knowledge which helps us in producing...