
E-commerce Executive
3 weeks ago
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At #Merchnain, we're growing fast and expanding our network of online stores. To keep pace, we're seeking a smart, proactive, and detail-oriented E-commerce Executive who can oversee daily store operations and provide exceptional post-order customer service.
Location: Lahore - On Site
Full-time | Immediate Joining Preferred
Responsibilities:- Managing and updating e-stores across platforms such as Shopify, TikTok, Instagram, and other social shops
- Overseeing order flow, ensuring timely dispatch, and tracking shipments
- Handling post-shipping customer queries and complaints with empathy and efficiency
- Coordinating with logistics and fulfillment teams to resolve delivery issues
- Optimizing product listings and assisting with promotional activities
- 1-2 years of experience in managing online stores and customer service
- Strong written and verbal communication skills
- Proficiency with order management tools, spreadsheets, and dashboards
- Problem-solving skills with patience and attention to detail
- Bonus: Experience with international marketplaces
Join our fast-growing e-commerce business and enjoy a steep learning curve. Interested? Share your resume at info@merchnain.com (cc: hejab@merchnain.com).
Additional Details:- Seniority level: Entry level
- Employment type: Full-time
- Job function: Business Development and Sales
- Industry: Fashion Accessories Manufacturing
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