Coordinator, Talent Development

2 weeks ago

Karachi, Sindh, Pakistan Delivery Hero Austria Full time

About the opportunity

Are you looking for a role where you can have an impact on Talent Development (TD) initiatives in 18 markets? Do you enjoy moving fluidly between program management and hands-on workshop support? We are seeking a Talent Development Coordinator to join the regional Pandora team, a dedicated group focused on fostering engagement, enhancing performance, and providing comprehensive learning solutions to our global workforce.

This role involves supporting TD initiatives through program management, vendor management, analysis, data reporting, and facilitation support. The primary language of work will be English.

Key Responsibilities:

Program Management Support

  • Support TD program management, ensuring effective communication and collaboration across 3 brands and 18 markets.
  • Oversee employee enrollment management and attendance systems, maintaining accurate records and optimizing processes.
  • Monitor participant feedback and ensure its implementation to improve programs.
  • Assist with procurement, budgeting, and contract negotiations to expand our network of qualified international faculty and training providers.

Engagement Analysis and Reporting Support

  • Liaise with country and brand leads to monitor employee engagement with L&D programs, fostering strong relationships and gathering insights.
  • Master our Learning Management System (LMS) to prepare monthly and quarterly engagement reports, providing data-driven insights to leadership.
  • Prepare concise data stories, communicating key findings and recommendations related to talent initiatives within Pandora's strategy.

Training Delivery Planning and Coordination

  • Support planning and execution of onboarding and training sessions on various topics, utilizing virtual and hybrid delivery methods (webinars, workshops, asynchronous learning).
What you need to be successful
  • Adaptability, proactivity, and ownership: ability to work independently, prioritize effectively, and meet deadlines in a fast-paced environment.
  • Excellent organization and process improvement skills, with attention to detail and a passion for execution.
  • Strong data collection and management skills.
  • High proficiency in Google Suite (Slides, Sheets, Docs, Calendar) and video conferencing tools (Google Meet, Zoom).
  • Native or near-native English communication skills, both written and verbal.
  • 2-3 years of experience in support, operations, or administrative roles, demonstrating positive impact on processes.
  • Experience in talent development, learning and development, or related fields.

Bonus qualifications:

  • Experience in procurement/vendor management roles.
  • Familiarity with e-learning platforms, hybrid training models, and LMS.
  • Experience working in matrix organizations and building stakeholder relationships.
  • Experience with HRIS and engagement surveys (e.g., Workday, PeakOn).
  • Fluency in German, Mandarin, or Turkish is a plus.
Who we are

In July 2024, Delivery Hero SE merged its leading food delivery brands—foodora, Yemeksepeti, and foodpanda—forming Pandora, the second-largest organization within Delivery Hero, operating in 18 markets.

What's in it for you

What does your playfield look like?

  • We operate in a flexible yet fast-paced environment.
  • Customer focus is at the core of our work.
  • We value innovation, prioritization, decision-making, and delivery.
  • We are passionate about our work and committed to achieving targets. If you're driven to realize your goals, join us.
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