CSR (Customer Service Representative)

4 weeks ago


Karachi, Sindh, Pakistan MCS Digitizing Full time

Are you a night owl with excellent communication skills? Qubic Cloud is currently seeking a dedicated Customer Service Representative to join our team for the evening shift from 8:00 PM to 2:00 AM.

Job responsibilities will include:

  • Handling customers' inquiries and addressing their concerns
  • Document the calls according to the standard procedures.
  • Route calls to appropriate sources
  • Manage and resolve customers' complaints
  • Give an overview to the customers about the product
Job Specification

Strong verbal and written communication skills.
Ability to work independently and collaboratively within a team.

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