Medical Receptionist, Faisalabad Clinical Laboratory, Hospital

4 weeks ago

Faisalabad City Tehsil, Pakistan Aga Khan University Full time
Introduction

The Aga Khan University Hospital Clinical Laboratories are the first in Pakistan to be accredited by the College of American Pathologists (CAP), which is considered the gold standard in laboratory testing worldwide. We are one of the largest lab networks in the world that is CAP accredited, and with our team of highly qualified faculty, phlebotomists, and technologists, we ensure to deliver fast and accurate results for routine and specialized testing that are accepted by doctors nationwide and globally. Our laboratory network is present in more than 290 locations spread over 125 cities in Pakistan and our value-added services include mobile app service, stat reports, SMS alerts, home lab sample collection (blood, urine, stool, and other samples are collected from home), e-reports, real-time critical result reporting, multi-column reports, and much more. As an equal opportunity employer, AKU believes in promoting a diverse and inclusive culture and is committed to adopting appropriate standards for safeguarding and promoting respectful relationships with and between the diverse workforce of its faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults, and expects all employees/trainees and partners to share this commitment.

Responsibilities

You will be responsible to:

  • check and process the laboratory tests prescribed by the doctors
  • brief the patients about laboratory tests and procedures so that the specimens are collected as per the lab test requirements
  • hand over laboratory test reports to the concerned individuals after checking necessary details
  • handle cash and credit transactions; and maintain records of the excess/shortage of cash according to the laboratory policy on a daily basis
  • check and confirm test requirements with the patients and provide necessary verbal/written instructions so that the specimens are collected as per requirements
  • handle telephonic and in-person inquiries regarding laboratory tests and schedule patients' appointments for special tests
  • dual function as a Phlebotomist at collection points, as and when required.
Requirements

You should have:

  • at least two years of relevant work experience, including one year of experience as a Phlebotomist
  • good interpersonal skills, particularly communication skills
  • good command over the use of computers and basic applications
  • adequate knowledge of laboratory tests and procedures
  • flexibility to perform shift duties.

The position will be based in Islamabad/Rawalpindi.

Comprehensive employment reference checks will be conducted.

To Apply

You should send your detailed CV by emailing human.resources@aku.edu and mention 'Medical Receptionist, Faisalabad' in the subject line.

Only shortlisted candidates will be contacted.

Applications should be submitted latest by December 12, 2024.

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