Senior Executive, Virtual Account Management

2 weeks ago

Lahore, Punjab, Pakistan Delivery Hero SE Full time

Company Description

foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform. Our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

The pandas have embarked on an inspiring journey to serve "Meal for Every Table." This adventure began in the bustling hub of our Delivery Heroes, Vendor Partners, Suppliers, Pandamarts, and Passionate Homechefs, all united by the dream of delivering joy through delicious food & more. Together, our pandas face challenges, bring innovations, and with unwavering determination and heart, they strive to deliver Meal for Every Table.

Join us on our journey as we aim to connect with 25% of Pakistan's population, delivering more than just meals, uplifting lives, and driving positive transformation throughout the nation. Come onboard as "Senior Executive, Virtual Account Management" and play your part in the Commercial Domain.

Responsibilities:

  • Manage a portfolio of 400+ vendors.
  • Achieve targets for Vendor Operating Hour, Vendor Fail Rate, Deal Acquisition.
  • Reach out to vendors to sell growth products/tools on foodpanda platform and achieve weekly and monthly targets.
  • Build and maintain a vendor portfolio to generate revenue.
  • Provide end-to-end account management and after-sales service, being the main point of contact for assigned accounts, ensuring 100% vendor satisfaction.
  • Create long-term relationships with accounts to maximize their return on investment, engagement, and satisfaction.
  • Make data-driven decisions to understand vendor performance, ensuring high ROI and retention.
  • Collaborate closely with internal teams such as finance, deals, partner care, and sales to ensure a smooth vendor experience and troubleshoot issues.

Qualifications

  • Bachelor's Degree in Business Administration or relevant field.
  • Strong sense of responsibility and ability to take full ownership of the role.
  • Proactive and willing to go above and beyond to achieve targets and support peers.
  • Process-oriented and data-driven approach.
  • Mentorship qualities, compassion, determination, and humility.
  • At least 1-2 years of experience managing clients.
  • Strong communication and negotiation skills.
  • Experience in sales, account management, or sales in FMCG, B2B, or E-commerce.
  • Proficiency with Microsoft Office, especially Excel, or Google equivalents.

Additional Information

A little About Us:

We are fast, like mind-boggling fast If you love ever-changing goals and optimization, you're the right fit for us.

We appreciate people who can develop solutions from scratch, own them, and continuously improve them. We are passionate about what we do and committed to achieving our targets. If you're driven to reach your dreams, join us

#J-18808-Ljbffr

  • Senior Manager Accounts

    4 weeks ago

    Lahore, Punjab, Pakistan Zameen Full time

    2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Zameen.comTeam Lead HR | Human Resources Professional | Team Building | Head Hunting | tech recruitment | HR Operations-Payroll Specialist | Bulk technical…Job Purpose:To lead and manage the organization's accounting...

  • Account Manager

    4 weeks ago

    Lahore, Punjab, Pakistan IAL Saatchi & Saatchi Full time

    4 days ago Be among the first 25 applicantsWe are looking for a dynamic and results-driven Account Manager to join our team. The Account Manager will serve as the primary contact for our clients, ensuring the delivery of exceptional service and seamless project execution. This role requires strong relationship-building skills, strategic thinking, and the...

  • Online Office Virtual Assistant

    2 days ago

    Lahore, Punjab, Pakistan Dubai Online Virtual services Group dovsg Full time

    Job Description:Online office virtual assistantDescriptionWe are seeking a highly organized and proactive Online Office Virtual Assistant to support our team in various administrative tasks. In this pivotal role, you will primarily work remotely, managing crucial day-to-day activities that ensure smooth operation and productivity of our business. As an...

  • Virtual Event Coordinator

    1 day ago

    Lahore, Punjab, Pakistan beBeeProjectManagement Full time

    Virtual Event CoordinatorWe're looking for a seasoned Virtual Event Coordinator to join our team.The ideal candidate will have extensive experience in managing virtual events from start to finish, ensuring seamless execution and high-quality results. This role requires excellent communication skills, attention to detail, and the ability to work independently...

  • Account Executive

    2 weeks ago

    Lahore, Punjab, Pakistan Audit and Tax Full time

    This is a full-time hybrid role for an Account Executive at Audit and Tax. The Account Executive will be responsible for managing client accounts, preparing financial reports, and providing tax advice. This role is primarily located in Lahore but allows for some work from home.QualificationsFinancial Reporting and Tax Advisory skillsBookkeepingClient Account...

  • Virtual Executive Assistant

    3 days ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    About the RoleWe are seeking a highly skilled and proactive Virtual Assistant to directly support our CEO. This individual will be responsible for managing the CEO's calendar, emails, and day-to-day priorities.

  • Client Service Manager

    2 days ago

    Lahore, Punjab, Pakistan Virtual Xperts Full time

    Client Service Manager Virtual Xperts, Pakistan Our company provides online services to different foreign companies.The employee will be responsible for addressing client queries via emails and phone calls.Candidate must possess strong English reading, speaking, and writing skills.Job SpecificationMinimum qualification: Bachelor's degree in any field or...

  • Virtual Assistant

    3 weeks ago

    Lahore, Punjab, Pakistan Premlinx Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from PremlinxHuman Resource Manager / Technical Recruiter / HR Operations / Administrator / Employee Engagement Expert / Problem Solving Expert / HR ConsultantJob Summary:We are seeking a virtual assistant for our US operations who will be responsible for providing...

  • Account Executive

    19 hours ago

    Lahore, Punjab, Pakistan Azaan Business Palace FZCO Full time

    Direct message the job poster from Azaan Business Palace FZCOAzaan Business Palace FZCO is looking to onboard detail-oriented and proactive Account Executive with 1–2 years of hands-on experience in accounting operations using Tally. This is an onsite, full time role based in EME Sector Lahore. The Account Executive will be responsible for day-to-day...

  • Unity Game Developers, Junior Developer and Senior Developer

    1 week ago

    Lahore, Punjab, Pakistan Virtual Dive Studios Full time

    Multiple Openings (for both Fresh & Experienced)Game Developer:Virtual Dive Studios is a Florida based Tech company. We are currently looking for Unity Game Developers in our Lahore office.Internship Leading to job:– Fresh graduate or up to 6 months of experience– Good grip on Object Oriented Programming, Databases, Data structures, Algorithms and other...