Customer Service Agent II

6 days ago


Lahore, Punjab, Pakistan Sabre Corporation Full time

Join to apply for the Customer Service Agent II role at Sabre Corporation.

Sabre Corporation is a leading technology provider to the global travel and tourism industry, headquartered in Southlake, Texas, USA. We serve customers in more than 160 countries worldwide. At Sabre, we make travel happen by connecting people with experiences that matter in their lives. We are creating a new marketplace for personalized travel, driven by our innovative solutions for airlines, hotels, and travel agencies.

As a Sabre advisor, you will be the virtual face of our campaign, delivering first and lasting impressions to our customers. Your role involves helping, guiding, and supporting customers with queries, updates, and solutions that WOW them. You must provide an elevated level of care and attention, striving for Excellence, Extra Care, and Exceptional Service, giving our customers special attention. You will be responsible for building the clients' brands.

Role and Responsibilities

What will you achieve?

Responsibilities

  • Maintain a high standard of verbal and written English.
  • Confidently chat and communicate with all types of people.
  • Show empathy and assure customers that their issues will be resolved.
  • Have a high level of typing speed and accuracy.
  • Demonstrate great comprehension skills.
  • Think creatively to provide world-class services.
  • Research, offer alternatives, and provide solutions.
  • Be customer-centric.
  • Smile when talking.
Technical Skills (preferably)
  • Microsoft Office
  • Salesforce
  • Rally
  • Genesys
What's in it for you?

Qualifications and Education Requirements

Must Have Skills:

  • At least 12 months of experience in a customer service environment.
  • Experience dealing with local and international customers via calls, chats, and emails.
  • Experience working in a shifted environment.

Nice to Have Skills:

  • Experience in hotel, hospitality, travel, and tourism industries.
  • Experience in front-of-house concierge services.
  • Experience dealing with customers in the Asia-Pacific region.
  • Ability to multi-task and handle multiple customers simultaneously.
Benefits
  • Competitive compensation
  • Year-End break from Dec 26th to Dec 31st
  • Paid parental leave, health insurance, yearly bonus
  • Recognition and reward programs
  • Unlimited access to Udemy e-learning
Additional Details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Other
  • Industries: Technology, Information and Internet

This job posting is active and available.

#J-18808-Ljbffr

  • Lahore, Punjab, Pakistan Sabre Corporation Full time

    Join to apply for the Customer Service Agent II role at Sabre CorporationJoin to apply for the Customer Service Agent II role at Sabre CorporationGet AI-powered advice on this job and more exclusive features.Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA. we serve customers...


  • Lahore, Punjab, Pakistan Bookme Full time

    Get AI-powered advice on this job and more exclusive features.Bookme is Pakistan's leading travel and e-ticketing platform, streamlining ticket booking for buses, flights, movies, cricket, and events. Our online platform and mobile application offer convenience by allowing users to review schedules, reserve seats, and make advanced bookings while enjoying...


  • Lahore, Punjab, Pakistan Talk Agent Full time

    We at Talk Agent are hiring customer service representatives to manage customer queries and complaints. Talk Agent is a reputable Call Center providing customer support and satisfying clients for over a decade.As a Customer Service Representative, or CSR, you will act as a liaison, provide product/services information, answer questions, and resolve any...

  • Call Centre Agent

    2 weeks ago


    Lahore, Punjab, Pakistan beBeeCustomerService Full time 4,500,000 - 6,000,000

    We're seeking highly skilled and dynamic individuals to join our team as Call Centre Agents for Outbound operations. This exciting opportunity allows you to deliver exceptional customer service while working in a fast-paced environment.About the RoleThis role involves expressing ideas clearly and persuasively to customers, navigating conversations with ease...


  • Lahore, Punjab, Pakistan Easetalent Full time

    Get AI-powered advice on this job and more exclusive features.Easetalent is a premier recruiting and consulting firm dedicated to connecting top-tier talent with exceptional career opportunities. Our mission is to drive growth and success for both our candidates and partner companies by bridging the talent-opportunity gap.Job Overview:We are looking for an...


  • Lahore, Punjab, Pakistan beBeeCustomerSupport Full time 900,000 - 1,200,000

    Key Responsibilities:As a Call Centre Agent, you will be responsible for delivering exceptional customer service and support via telephone, addressing inquiries, resolving issues, and ensuring a positive customer experience.You will handle outbound calls with professionalism, patience, and efficiency, while accurately documenting customer interactions and...


  • Lahore, Punjab, Pakistan Waseem Jewellers Full time

    Urgently required front desk agents/customer service representatives for our Gulberg, and DHA branches.Locations: MM Alam Road, Liberty and DHA (Sector Z, phase 3)WHO WE ARE:We are a premium jewellery brand of Pakistan. We, Waseem Jewellers, has been in the business since 1952 and has been committed to provide above and beyond as well as extraordinary...


  • Lahore, Punjab, Pakistan Level Up Design Studios Full time

    WE are Hiring the Call Center Agent or Customer Care Representative .We need Good Communication Speaker, who handle our dedicated and potiential customer with professionally and confidently . If you are good speaker just apply nowAgain its not a Call Center Call job Saturday , Sunday offAnnual Leaves , High Perksmustakbil.com asks for your consent to use...

  • Call Center Agents

    4 weeks ago


    Lahore, Punjab, Pakistan HDH Telecommunications Full time

    We are currently hiring Fresh/Experienced telesales agents For Call Marketing Services To join our team. Hiring Sale executives to utalize outbound calls to existing or potential customers and promote company's products and services. Main responsibilities are to generate leads, manage customer account and promptly resolve customer complaints.We are...


  • Lahore, Punjab, Pakistan Obrotu Full time

    Work as a customer support agent in a highly integrated contact center environment. Responding to customer inquiries about the order statuses and timeline. Handle inquiries coming in from multiple touch points such as facebook, instragram, twitter, live chat, email and phone calls.Job SpecificationYou start your day with a team meeting to catch up on current...