Scheduler/Roster Specialist

4 days ago


Islamabad, Islamabad, Pakistan ProvoxGlobal Full time

We are seeking a proactive and detail-oriented Rostering Officer to join our dynamic team. This role is pivotal in ensuring our clients receive high-quality, consistent support by effectively managing staff scheduling and rosters. The successful candidate will coordinate daily and long-term rostering using Visual Care, and contribute to invoicing and payroll processes through Xero.

Key Responsibilities:

  • Develop, maintain, and update staff rosters in Visual Care to ensure optimal coverage for all support shifts across our SIL, SDA, and community programs
  • Respond promptly to roster change requests, cancellations, and urgent shift fills
  • Communicate effectively with support workers and coordinators to ensure shift coverage aligns with client preferences and support plans
  • Monitor and manage staff availability, leave, and qualifications/certifications to ensure compliance with NDIS and company standards
  • Ensure all roster-related data is accurate and up to date for billing and payroll purposes
  • Assist with generating timesheets, payroll reports, and client invoices using Xero
  • Liaise with the Operations and HR teams to forecast staffing needs and address rostering issues
  • Escalate unresolved scheduling conflicts to the Rostering Team Leader or Operations Manager
  • Maintain confidentiality, professionalism, and a high standard of customer service in all interactions

Key Selection Criteria Essential:

  • Previous experience in rostering or scheduling, ideally within the disability, aged care, or community services sector
  • Strong proficiency in Visual Care or similar client and staff scheduling software
  • Working knowledge of Xero accounting/payroll systems
  • Excellent communication, negotiation, and interpersonal skills
  • Strong attention to detail and the ability to prioritise competing demands
  • Ability to work independently and within a team environment
  • Strong computer literacy and administrative skills
  • Understanding of NDIS guidelines and person-centred support principles
#J-18808-Ljbffr

  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    We are seeking a highly skilled and detail-oriented Staff Scheduler and Roster Coordinator to join our dynamic team.About the RoleThis role is pivotal in ensuring our clients receive high-quality, consistent support by effectively managing staff scheduling and rosters.Key Responsibilities:Rostering Management: Develop, maintain, and update staff rosters in...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    About the RoleThis Roster Management Specialist position requires a proactive and detail-oriented individual to manage staff rosters and schedules. The successful candidate will coordinate daily and long-term rostering using Visual Care, and contribute to invoicing and payroll processes through Xero.ResponsibilitiesDevelop, implement, and maintain effective...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    Roster Management RoleThe Employee Rostering Officer will be responsible for managing staff rosters and ensuring optimal coverage for all support shifts. This role involves coordinating daily and long-term rostering using Visual Care, and contributing to invoicing and payroll processes through Xero.Main ResponsibilitiesDevelop, maintain, and update staff...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    Job SummaryWe are seeking a detail-oriented Staff Scheduling Coordinator to manage staff rosters and ensure optimal coverage for all support shifts. This role involves coordinating daily and long-term rostering using Visual Care, and contributing to invoicing and payroll processes through Xero.Key ResponsibilitiesDevelop, maintain, and update staff rosters...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    Workforce Planning RoleThe Workforce Planning Administrator will be responsible for managing staff rosters and ensuring optimal coverage for all support shifts. This role involves coordinating daily and long-term rostering using Visual Care, and contributing to invoicing and payroll processes through Xero.Main DutiesDevelop, maintain, and update staff...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    This is an exciting opportunity to work as an appointment specialist for a Canadian-based real estate recruiting agency in Islamabad, Pakistan.The successful candidate will be responsible for handling 200-250 calls daily, making 5 leads on average per week, scheduling appointments, and ensuring effective communication with clients and team members.Key...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    We are seeking a highly organized and detail-oriented Beautician Management Specialist to join our team. In this role, you will be responsible for coordinating the day-to-day activities of our salon and ensuring seamless operations.The key responsibilities of this role include:Managing staff schedules and rostersCoordinating inventory and suppliesMonitoring...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    As a Project Manager Specialist, you will be responsible for overseeing various aspects of construction projects. The successful candidate will report directly to the Senior Project Manager and be accountable for ensuring the smooth execution of projects.Key Responsibilities:Project Oversight: Organize project resources, ensure site safety and cleanliness,...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    Job Summary:We are seeking a highly organized and efficient Administrative Support Specialist to join our team.Key Responsibilities:Manage administrative tasks, including scheduling, filing, and data entry.Maintain a tidy office environment and handle supply orders.Greet visitors and direct individuals to the appropriate contacts.Assist with various projects...


  • Islamabad, Islamabad, Pakistan Truck It Full time

    We're seeking a Supply Engagement Specialist to help us strengthen relationships with truckers, optimize logistics operations, and maintain our industry leadership.Job Overview:The successful candidate will develop and maintain strong relationships with truckers and carriers, negotiate competitive rates and delivery terms, schedule trucks and drivers to...