Call Center Hiring

1 day ago


Lahore, Punjab, Pakistan Esmart Solutions Full time

We\'re seeking a highly motivated and results-driven Telesales Representative to generate sales leads, build customer relationships, and drive revenue growth through outbound calls.

Responsibilities
  • Make outbound calls to customers/prospects to sell products.
  • Build rapport, understand customer needs, and provide solutions.
  • Handle customer objections, concerns, and complaints.
  • Meet/exceed monthly sales targets.
  • Manage a high volume of outbound calls daily.
  • Log calls, track interactions, and update customer records.
  • Follow up with leads, prospects, and existing customers.
  • Maintain accurate records, reports, and sales data.
  • Participate in team meetings, training sessions, and performance reviews.
Performance Metrics
  • Sales revenue generated.
  • Conversion rates.
  • Call quality and handling time.
Requirements
  • 1-2 years of telesales experience.
  • Excellent communication, persuasion, and negotiation skills.
  • Strong product/service knowledge.
  • Ability to work in a fast-paced environment.
  • Matric/ Inter & Bachelor's degree in Marketing, Business, or related field.
  • Previous experience in a call center environment.

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