
Performance Monitoring
3 weeks ago
JOB DESCRIPTION
- Conduct contact center performance analysis and create detailed action plans for performance improvement.
- Review and resolve all incoming escalations from appropriate channels promptly.
- Listen to (and view) customer calls, chats, and other communications; evaluate consumer data to measure agent service skills and policy adherence.
- Provide continuous process improvement recommendations to call center leadership.
- Contribute to training curriculum development for call center team members involved in specific projects.
- Develop resource materials, online reference materials, process guides, and assessments to support staff development.
- Respond to internal inquiries regarding customer call handling or service support for specific product lines.
- Research escalated calls provided by internal leadership, customers, and clients.
- Prepare reports and other documentation as needed.
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Lead Performance Marketing Campaigns
2 weeks ago
Rawalpindi Cantonment, Pakistan beBeeGrowth Full timeJob Title:Performance Marketing and Growth StrategistThe ideal candidate will lead and optimize digital marketing campaigns, driving user acquisition, retention, and revenue growth.Key Responsibilities:Develop integrated performance marketing campaigns to increase traffic, leads, and conversions.Manage ad spend across channels to maximize ROI and reduce...
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High-Performing QA Leader Wanted
1 day ago
Rawalpindi Cantonment, Pakistan beBeeQuality Full timeJob Title: Lead Quality Assurance EngineerAbout the RoleWe are seeking a highly skilled Lead Quality Assurance Engineer to spearhead our QA department. As a member of our team, you will be responsible for driving quality excellence across our products and fostering an environment of career growth, technical excellence, and teamwork.ResponsibilitiesRedefine...
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Publishing Content Specialist
2 weeks ago
Rawalpindi Cantonment, Pakistan beBeePublisher Full timeJob DescriptionPublishers play a vital role in monitoring daily advertising flows across designated countries using remote ad monitoring stations. Their primary responsibility is to identify brand and company advertising, train the MCP Scanner system with relevant filters for future recognition, and ensure system health and data accuracy via VPN...
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Quality Assurance Specialist
4 weeks ago
Rawalpindi Cantonment, Pakistan Voxnet Communications Full timeThe primary responsibility of the call center Quality Assurance Representative is to measure and evaluate the performance of the sales and customer service representatives who come in direct contact with the company's consumer base. The quality assurance representative must ensure compliance with company and industry standards.The Quality Assurance...
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Network Engineer
2 weeks ago
Rawalpindi Cantonment, Pakistan Cdigital Full timeAssists in the planning, design, documentation, and implementation of various systems to include desktop PC's, servers, network equipment, and software applications.Job SpecificationMonitors and maintains the use of the LAN's photocopiers and printers.Develops, maintains, and monitors procedures for all server backups.Monitors, plans, and coordinates the...
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VOIP System Specialist
1 week ago
Rawalpindi Cantonment, Pakistan beBeeVoip Full timeJob Title: VOIP System SpecialistWe are seeking a skilled and experienced VOIP System Specialist to join our team.The successful candidate will be responsible for providing daily support and maintenance of our VOIP infrastructure, including troubleshooting technical issues, monitoring system performance, and performing routine updates and patches.This role...
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Operations Manager
2 weeks ago
Rawalpindi Cantonment, Pakistan beBee Careers Full timeOperations Manager Job DescriptionThis is an exceptional job opportunity to join a leading translation and interpretation company. We are looking for a full-time Operations Manager responsible for formulating strategy, improving performance, procuring material and resources, and securing compliance.The incumbent will be expected to mentor team members, find...
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Primary School Principal – Zahoorabad
2 weeks ago
Rawalpindi Cantonment, Pakistan The Citizen Foundation Full timeNote: We need the female school principals from the following area and their surroundings.Dhok Majeed, Yaryaal Village (Rawalpindi) Please check the job location carefully before applying.Key Result Areas:Promoting high standards of evidence-based learning and teaching, by monitoring school progress across key performance indicators, remaining focused on...
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Branch Manager Sales
4 weeks ago
Rawalpindi Cantonment, Pakistan Pak Elektron Limited (PEL) Full timeVisit dealers against an agreed plan and monitor dealers /ASM/ASO performance ensuring month wise/ annual targets for sales and collections are met as per company policyResponsible to monitor display at dealer outlet and ensure that POS is being displayed/ distributed as per requirementResponsible for a month wise / model wise/ color wise/dealer wise product...
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Network and System Expert
2 weeks ago
Rawalpindi Cantonment, Pakistan beBee Careers Full timeNetwork and System ExpertWe are looking for a highly skilled Network and System Expert to join our team. As a Network Engineer, you will be responsible for planning, designing, documenting, and implementing various systems including desktop PCs, servers, network equipment, and software applications.Key Responsibilities:Assist in the planning, design,...