Telesales Representative

3 weeks ago

Lahore, Punjab, Pakistan Galaxy Copiers Full time

Years Of Experience Required: 3 to 5 Years or More

Target Market: USA

Note: Candidate should have good experience of USA call center / dealing with USA customers with highly professional US accent & communication skills.

We are a USA Based company. The candidate will be responsible for handling all queries of our customers based in the USA & other countries.

As a Telesales Representative, you will be responsible for selling products or services over the phone. You will reach out to current and potential customers, engage them in conversation, and pursue them to make purchases or take desired actions. Your main objective will be to achieve sales targets and generate revenue for the company. Your day-to-day responsibilities may include:

  1. Making outbound calls to prospective customers to promote products.
  2. Identifying customer needs and tailoring sales pitches accordingly.
  3. Building and maintaining customer relationships through effective communication.
  4. Answering customer inquiries, addressing objections, and providing product information.
  5. Closing sales deals and processing orders.
  6. Collaborating with team members and other departments to ensure customer satisfaction.
  7. Continuously updating knowledge of products, services, and sales techniques.
Job Specification

To be successful in the role of a Telesales Representative, you should possess the following skills:

  1. Excellent verbal communication skills in English, including active listening and persuasive speaking.
  2. Ability to build rapport and establish trust with customers.
  3. Strong negotiation and closing skills.
  4. Goal-oriented mindset with a track record of meeting or exceeding sales targets.
  5. Ability to work independently and in a team environment.
  6. Ability to handle objections and rejection professionally.
  7. Basic computer literacy and familiarity with sales software and CRM tools.
  8. Time management and organizational skills to prioritize tasks and manage workload efficiently.
  9. Adaptability and resilience to handle a high volume of calls.
  10. Product knowledge and understanding of sales techniques and strategies.
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