Freelance Field Associate – App Onboarding

3 weeks ago

Lahore, Punjab, Pakistan Dukan Full time
Freelance Field Associate – App Onboarding

Dukan is on the lookout for enthusiastic and self-motivated Freelance Field Associates to join our team in various cities across Pakistan, including Karachi, Lahore, Faisalabad, Rawalpindi, and Multan. As a Freelance Field Associate, you will play a vital role in helping local retailers onboard to the Dukan App, a cutting-edge digital solution designed to empower shopkeepers by enabling them to receive payments, manage sales, and grow their businesses. This position offers flexible hours and the opportunity to work independently in your own city, making it an ideal choice for students, part-time workers, fresh graduates, or anyone seeking additional income. By leveraging your retail knowledge and strong customer service skills, you will facilitate the onboarding process and ensure shopkeepers are equipped with the necessary tools to succeed in their digital transformation.

Responsibilities:

  • Conduct on-site visits to local retail shops, including kiryanas, electronics, pharmacies, and general stores to onboard them onto the Dukan App.
  • Assist shopkeepers with downloading, installing, and registering on the Dukan App, ensuring a smooth and efficient onboarding experience.
  • Educate shopkeepers on how to utilize the app for receiving payments through QR codes and tracking their sales effectively.
  • Provide clear explanations and training materials in Urdu to facilitate understanding of app features and functionalities.
  • Communicate effectively with local shopkeepers, demonstrating great customer service and problem-solving skills.
  • Actively engage with shopkeepers to gather feedback and address any queries or concerns they may have regarding the app.
  • Achieve and exceed weekly targets for app installations, contributing to personal income through verified installs and performance bonuses.
  • Manage your own schedule to efficiently balance visits, training sessions, and follow-ups with shopkeepers across your designated area.

Seniority level: Entry level

Employment type: Full-time

Job function: Human Resources

Industries: IT Services and IT Consulting

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