Customer Support Advisor

14 hours ago


Lahore, Punjab, Pakistan TalentPop App Full time

Join Our Team as a Customer Support Advisor (Voice and Chat)

Provide customer advice and resolve inquiries using both voice and chat channels. Ensure high satisfaction through exceptional support.

Why You'll Love This Role:
You'll be the friendly voice and helpful support that our clients rely on. Your mix of verbal and written communication skills will ensure customer issues are resolved efficiently, leaving a lasting positive impression.

What You'll Do:

  • Assist Customers: Provide exceptional support via inbound calls, chat, and email.
  • Solve Problems: Troubleshoot issues effectively and find quick resolutions.
  • Understand Needs: Personalize interactions to build strong customer relationships.
  • Collaborate: Work closely with your team to enhance the customer experience.
  • Improve Processes: Offer feedback to refine our service quality.

What We're Looking For:

  • 1+ Year of experience in customer support or a similar role.
  • Excellent written and verbal communication skills.
  • Comfortable using customer support tools like Zendesk or Freshdesk (preferred).
  • Proficient in Excel or Google Sheets.
  • Calm and solution-focused under pressure.
  • Familiarity with eCommerce and CRM systems is a plus.

Tech Requirements:

  • Personal PC or laptop with a minimum i5 processor.
  • Stable internet connection with at least 15 Mbps upload and download speeds.

Perks and Benefits:

  • Up to $4 USD per hourwith annual increases.
  • Comprehensive health and dental coverage.
  • Paid Time Off to recharge.
  • Performance Bonuses for your hard work.
  • Permanent work-from-home setup.

We can't wait to welcome you to our team. Apply today and start making an impact

#J-18808-Ljbffr

  • Lahore, Punjab, Pakistan TalentPop App Full time

    About the RoleThe Support Advisor Professional will play a vital role in ensuring that our customers receive top-notch support. The successful candidate will be responsible for:Assisting Customers: Providing prompt and effective support via various channels.Solving Problems: Troubleshoot issues efficiently and find quick resolutions.Building Relationships:...


  • Lahore, Punjab, Pakistan iWise Education Full time

    About the Ideal CandidateWe are looking for an experienced Study Abroad Advisor with a strong background in educational consulting. The ideal candidate will have excellent communication and interpersonal skills, experience with visas and consulting, and a Bachelor's degree in Education, Counseling, or a related field.The Study Abroad Advisor will be...


  • Lahore, Punjab, Pakistan ACE Customer Services Full time

    We are looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages, and track vehicles.The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergencies. You must be able to multitask and take the appropriate...


  • Lahore, Punjab, Pakistan Alpha Omega Company Full time

    We are seeking a seasoned Senior Financial Advisor to join our team at Alpha Omega Company.About the CompanyOur company offers a range of IT solutions to businesses worldwide.About the JobAnalyze financial data to identify trends and areas for improvement.Develop and maintain financial models to support business growth.Communicate effectively with...

  • UK Visa Advisor

    7 days ago


    Lahore, Punjab, Pakistan Chisty Law Chambers Full time

    Are you an experienced professional looking for a challenging role in UK immigration law? Chisty Law Chambers has an exciting opportunity for a UK Visa Advisor to join their team in Lahore. As a UK Visa Advisor, you will be responsible for providing expert advice and guidance to clients on UK visa applications and appeals.Key Responsibilities:Provide...


  • Lahore, Punjab, Pakistan iWise Education Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from iWise EducationStudy Abroad Expert | Education Consultant | Visa Guidance and Education SpecialistCompany DescriptioniWise Education is a trusted name in educational consulting, offering comprehensive guidance and support services for students aspiring to study...


  • Lahore, Punjab, Pakistan ResumeSolution Full time

    About ResumeSolutionWe are a dynamic and growing organization that values excellence in customer service.Our team is dedicated to delivering exceptional support to our clients, and we're looking for a talented individual to join us as a Customer Support Representative.Key Responsibilities:Handling Inbound Calls: You will be the primary point of contact for...


  • Lahore, Punjab, Pakistan Oxbridge Digital Full time

    Our Team is Seeking a Skilled Property Investment AdvisorWe are excited to announce an outstanding opportunity for a highly skilled and experienced Property Investment Advisor to join our dynamic team at Oxbridge Digital. As a key member of our team, you will play a vital role in guiding clients in making informed property investment decisions.Key...


  • Lahore, Punjab, Pakistan Kairos Business Solutions Pte Ltd Full time

    Senior Technical AdvisorWe are seeking an experienced Senior Technical Advisor to join our team. As a senior member of our technical team, you will be responsible for designing and implementing solutions that meet customer needs, mentoring junior developers, and driving project deliverables forward.About the Role:Develop and implement customised solutions...


  • Lahore, Punjab, Pakistan Saeed Buksh Pvt. Ltd Full time

    We are looking for a talented Strategic Financial Advisor to join our finance team at Saeed Buksh Pvt. Ltd.In this role, you will be responsible for providing strategic financial guidance to support business growth and improvement.You will work closely with senior management to develop and implement financial plans, analyze financial data, and identify areas...


  • Lahore, Punjab, Pakistan Oneworldimmigrations Full time

    About the JobOneworldimmigrations is seeking a skilled Study Abroad Advisor to support students in achieving their academic goals. The ideal candidate will have a strong background in international education and be able to provide expert guidance on study options, application processes, and visa regulations.Responsibilities:Conduct detailed career counseling...


  • Lahore, Punjab, Pakistan Oxbridge Digital Full time

    About This OpportunityWe are looking for a highly skilled Property Advisor to join our team at Oxbridge Digital. As a Property Advisor, you will be responsible for providing expert consultation to clients on property buying, selling, or renting.Your Key ResponsibilitiesClient Consultation: Providing expert advice to clients on property transactions, helping...


  • Lahore, Punjab, Pakistan Devsinc Full time

    Devsinc is seeking an experienced Customer Support Manager who is passionate about delivering top-notch customer support, skilled in team management, and thrives in a fast-paced, startup environment.Responsibilities:Lead and manage the customer support team to deliver exceptional service and ensure client satisfactionDevelop and refine customer support...


  • Lahore, Punjab, Pakistan Diem Technologies Incorporated Full time

    Customer Support Executive Diem Technologies Incorporated , Pakistan Respond to customer queries in a timely and accurate way, via phone, email or chatIdentify customer needs and help customers use specific featuresMonitor customer complaints and reach out to provide assistanceShare feature requests and effective workarounds with team membersInform customers...


  • Lahore, Punjab, Pakistan Diem Technologies Incorporated Full time

    Customer Support ExecutiveWe are seeking a skilled and empathetic Customer Support Executive to join our team at Diem Technologies Incorporated in Pakistan.Your primary responsibility will be to respond to customer queries in a timely and accurate manner via phone, email, or chat. You will identify customer needs and help customers use specific features,...


  • Lahore, Punjab, Pakistan Commerce kind Full time

    Customer Support Representative (Spoken English)Company DescriptionCommerceKind is an eCommerce growth partner that specializes in helping brands succeed on the Amazon marketplace. With a focus on maximizing ROI, boosting visibility, and delivering explosive results, CommerceKind offers end-to-end solutions tailored to each brand's unique needs.Location:...


  • Lahore, Punjab, Pakistan Abeeha Technologies Full time

    The Customer Support Officer is responsible for providing technical support to customers using Enterprise Resource Planning (ERP) software. The officer is responsible for ensuring customer satisfaction, resolving customer issues, and answering customer inquiries related to the software's functionality. This position requires an individual with strong...


  • Lahore, Punjab, Pakistan ACE Customer Services Full time

    ResponsibilitiesReceive and manage emergency and non-emergency calls from customers.Transmit information to drivers and other stakeholders in a clear and timely manner.Track vehicle locations and coordinate with drivers to ensure efficient operations.Communicate effectively with customers to resolve issues and provide support.Maintain accurate records and...


  • Lahore, Punjab, Pakistan TalentPop App Full time

    Job DescriptionWe are seeking a highly skilled Customer Support Expert to join our team at TalentPop App. As a key member of our support team, you will be responsible for providing exceptional customer service via inbound calls, chat, and email.Our ideal candidate is someone who is comfortable using customer support tools like Zendesk or Freshdesk and has...


  • Lahore, Punjab, Pakistan Baig & Co Full time

    Customer Support RoleBaig & Co is a leading immigration consultancy and corporate law firm with a strong presence in Dubai and Lahore. We offer a range of services, including visa processing, business setup, and global mobility solutions.We are seeking customer-focused professionals to join our team as Customer Support Representatives. In this role, you will...