Virtual Medical Manager/Care Navigator

3 weeks ago

Lahore, Punjab, Pakistan Assembly Full time

Position: Virtual Medical Manager/Care Navigator
Experience Required: 2+ years (minimum)
Employment Type: Full-time
Staring $800/-
This is a remote position.

About Us:
Talent is distributed but Opportunities are not – Assembly Industries is breaking that pattern by building an AI-enabled talent platform that connects top-tier, highly skilled global professionals with innovative companies across the US. As a fast-growing startup, we are laser-focused on impactful growth, agile strategies, and exceptional results.

Position Overview:
Radiology is one of the most frequently used healthcare services, yet the process for accessing imaging exams has remained outdated for decades. This role supports a solution that modernizes imaging access through a concierge approach and a nationwide network of premium-quality radiology providers. The goal is to help patients and families access essential radiology services with fair pricing, no surprise bills, and a significantly improved experience.

As a Virtual Medical Manager/Care Navigator, you will guide patients through the full imaging journey—from account registration to exam completion. This position plays a key role in ensuring patients receive timely, empathetic, and high-quality support. You will collaborate with internal teams such as Member Services, Operations, and Technology to deliver a seamless experience.

Key Responsibilities

  • End-to-End Patient Support
    Act as the primary point of contact for patients, supporting them with:
    • Account registration and setup
    • Imaging order management
    • Prior authorization assistance
    • Appointment scheduling and payments
    • Exam preparation guidance
    • Report collection and delivery
    • Escalating issues as needed
  • Proactive Case Management
    • Manage a patient queue to ensure timely appointments and follow-ups.
  • Scheduling Coordination
    • Match patients with appropriate imaging providers based on availability and needs.
  • Patient Communication
    • Deliver outstanding support through phone, email, and SMS with professionalism and empathy.

Qualifications

  • 2+ years experience in care navigation, scheduling, or patient-facing support, preferably in radiology or healthcare.
  • 2+ years of experience coordinating care across providers.
  • 1+ year handling or assisting with prior authorizations.
  • Strong interpersonal and problem-solving skills.
  • Proven success in a fast-paced, phone-based service environment.
  • Detail-oriented, with strong time management and organizational skills.

What We Offer:

  • Remote-first, flexible work culture
  • Exposure to high-growth clients
  • Opportunities for professional growth and development
#LI-MF1
#J-18808-Ljbffr

  • Virtual Medical Scheduler

    7 days ago

    Lahore, Punjab, Pakistan Edge Full time

    Virtual Medical Scheduler (Islamabad & Lahore)Virtual Medical Scheduler (Islamabad & Lahore)Important: Please read the complete JD before applying.Job Summary: The Scheduler will be responsible for coordinating and scheduling patient appointments, ensuring smooth operations within the medical office. This position requires excellent communication skills,...

  • Medical Billing Specialist

    2 weeks ago

    Lahore, Punjab, Pakistan Virtual Sourcing Solutions Full time

    Medical Billing Specialist (Home Healthcare)Medical Billing Specialist (Home Healthcare)The Billing Specialist – Home Healthcare Services is responsible for accurate and timely billing, claim submission, and resolution of billing-related issues for Home Health Care agencies. This role requires expertise in payer-specific guidelines, compliance with...

  • Chief Medical Care Provider

    2 weeks ago

    Lahore, Punjab, Pakistan beBeeMedical Full time 6,000,000 - 12,000,000

    Job Title: Chief Medical Care ProviderAbout the Role:We are seeking a highly skilled and experienced medical professional to join our team as a Chief Medical Care Provider.Key Responsibilities:Provide high-quality patient care in accordance with hospital policies and procedures.Work collaboratively with nursing staff to ensure effective patient care.Perform...

  • Virtual Healthcare Coordinator

    6 days ago

    Lahore, Punjab, Pakistan beBeeScheduler Full time 50,000 - 85,000

    The Virtual Medical Scheduler role is a critical component of our healthcare operations.Job OverviewThis position involves coordinating and scheduling patient appointments to ensure seamless interactions between medical staff, patients, and office management.The ideal candidate will possess excellent communication skills, attention to detail, and the ability...

  • Staff Nurse

    4 days ago

    Lahore, Punjab, Pakistan Aryan Home Health Care Services Full time

    Company DescriptionAryan Home Health Care Services is dedicated to delivering exceptional in-home health care tailored to each patient's unique needs. Based in Lahore, our skilled team provides compassionate care that allows individuals to live comfortably and independently in their own homes. Our comprehensive services include skilled nursing care, IV...

  • Virtual Assistant

    1 week ago

    Lahore, Punjab, Pakistan D-Marketing and Solutions Full time

    Direct message the job poster from D-Marketing and SolutionsBrand Marketing | E-commerce | Web & App Development | SEO | SMM | AI-Bots | Customer Chat Support.Job Title: Expert for Walmart Seller Center ManagementCompany: D Marketing and SolutionsLocation: Lahore (On-site)Type: Full-timeTiming: 6pm - 2amAbout Us:D Marketing and Solutions is a digital...

  • Ultrasound Technician

    4 weeks ago

    Lahore, Punjab, Pakistan SEHAT MEDICAL COMPLEX Full time

    Company DescriptionSEHAT MEDICAL COMPLEX (SMC) is dedicated to providing excellent healthcare services to meet the evolving needs of our community. We are committed to the quality, trust, and care of our patients by working with the best physicians and specialists. Our goal is to enhance medical practice and positively impact patients' lives.Role...

  • Ultrasound Technician

    4 weeks ago

    Lahore, Punjab, Pakistan SEHAT MEDICAL COMPLEX Full time

    Get AI-powered advice on this job and more exclusive features.Company DescriptionSEHAT MEDICAL COMPLEX (SMC) is dedicated to providing excellent healthcare services to meet the evolving needs of our community. We are committed to the quality, trust, and care of our patients by working with the best physicians and specialists. Our goal is to enhance medical...

  • Senior Production Manager

    2 weeks ago

    Lahore, Punjab, Pakistan The HRM Navigator Full time

    Direct message the job poster from The HRM NavigatorA well-renowned Pharmaceutical company in Lahore is actively seeking a Senior Production Manager to oversee their production operations.To oversee and manage all aspects of pharmaceutical production operations to ensure efficiency, compliance with cGMP, and timely delivery of high-quality products. The...

  • Medical Sales Representative

    3 weeks ago

    Lahore, Punjab, Pakistan Mubarak Vision Full time

    Mubarak Vision is a family-owned company headquartered in Lahore, Pakistan. Formed in 2005 following the dissolution of Mubarak Sons, Mubarak Vision specializes in marketing state-of-the-art ophthalmic surgical products, including those for cataracts, vitreoretinal, corneal, and oculoplastics. Our mission is to empower eye practitioners by introducing...