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1 week ago
The Job Opportunity of a Relationship Manager lies in building and maintaining robust client relationships, effectively overseeing the SME lending portfolio, and identifying new business opportunities within the market.
This position involves assisting in creating a profitable SME asset portfolio, ensuring timely loan processing, and delivering exceptional customer service to enhance client satisfaction and retention.
- Identifying potential clients who require financial solutions.
- Conducting thorough needs assessments of clients and developing credit proposals based on their repayment capacity.
- Collaborating with risk and credit administration teams to ensure compliance with company policies during the credit proposal approval process.
- Maintaining strong relationships with clients by providing high-quality customer service and promptly addressing their inquiries.
- Supporting senior management in presenting credit proposals at management and board levels.
- Working closely with internal teams such as Risk, CAD, and Product Development to ensure seamless loan processing and service delivery.
- Ensuring accurate and timely completion of all client documentation, including mortgage and legal formalities.
- Monitoring the performance of the assigned portfolio, identifying potential risks or problematic accounts early, and providing effective solutions.
- Contributing to business expansion in the assigned territory by acquiring new clients and ensuring existing clients remain engaged.
- Excellent business development and client management skills.
- A solid understanding of SME and microfinance sector trends and requirements.
- The ability to analyze financial statements and assess cash-flow-based repayment capacity.
- Strong interpersonal, written, and oral communication skills.
- Proficiency in MS Office and management information systems (MIS).
- Strong analytical and problem-solving abilities.
- Bachelor's Degree in Business, Finance, Economics, or a related discipline from a reputable international or Pakistani institution.
- Up to 3 years of experience in the commercial/SME banking industry.
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