
Client Liaison Specialist
2 days ago
This role requires a highly organized and detail-oriented professional to manage client relationships, communicate effectively, and deliver timely campaign results.
Key Responsibilities:
- Establish strong communication channels with clients through regular calls, emails, and video meetings
- Develop and execute comprehensive onboarding processes for new clients, ensuring clear expectations and requirements are met
- Collaborate closely with media buying teams, outreach specialists, and creatives to guarantee seamless campaign execution
- Monitor project timelines, milestones, and deliverables to maintain campaigns' momentum
- Prepare and present regular campaign performance reports to clients, highlighting key metrics and ROI
- Proactively address client concerns, handle issues efficiently, and maintain CRM records (GoHighLevel preferred)
- Contribute to upselling or renewing contracts by identifying client needs and opportunities
Requirements:
- A minimum of 2 years experience in client/account management within digital marketing or lead generation
- Excellent English communication skills to interact professionally with international clients
- Strong organizational skills, attention to detail, and ability to manage multiple accounts simultaneously
- Familiarity with CRM systems, preferably GoHighLevel, for pipeline and client management
- Ability to work independently, multitask, and thrive under pressure in a fast-paced environment
- Customer-focused mindset with problem-solving skills and a proactive attitude
Work Details:
- Job Type: Full-time
- Work Location: On-site
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