Call Center Operations Manager

2 weeks ago


Lahore, Punjab, Pakistan beBee Careers Full time

As a Sales Call Center Manager, you will play a vital role in ensuring the success of our sales team by providing guidance, support, and leadership.

Your main responsibilities will include:

  • Recruiting, training, and managing a team of sales call center agents
  • Developing and implementing effective sales strategies to drive business growth
  • Providing coaching and feedback to agents to improve their performance
  • Maintaining accurate records and reports to track sales progress and identify areas for improvement
  • Fostering a positive and productive work environment that encourages collaboration and teamwork

To succeed in this role, you should possess strong leadership and communication skills, as well as the ability to analyze data and make informed decisions.

A Bachelor's degree in Marketing, Business or Communications is preferred, but not required. At least 1 year of experience in telemarketing or an outbound call center environment is essential.



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