Call Center Operations Manager

5 days ago


Lahore, Punjab, Pakistan beBee Careers Full time
About the Job

The ideal candidate will manage operations of a call center, overseeing 2 supervisors, 4-5 team leaders, and 30-40 customer service representatives. Key responsibilities include:

  1. Recruiting staff
  2. Fostering teamwork
  3. Providing training
  4. Coordinating day-to-day operations
  5. Cultivating strong relationships with clients
  6. Setting performance targets and ensuring their achievement

Candidates without prior experience in call center management should not apply.



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