
Digital Customer Service Specialist
20 hours ago
About the Job
">We are seeking an experienced Digital Customer Service Specialist to join our team. In this role, you will be responsible for providing exceptional customer service and support through multiple channels.
Your key responsibilities will include:
Engaging with customers to understand their needs and concerns
Providing timely and effective resolutions to customer inquiries and complaints
Collaborating with cross-functional teams to improve the sales process and customer experience
Digital Customer Service Specialist Requirements and Qualifications
- Strong knowledge of sales principles and e-commerce best practices
- Excellent communication and interpersonal skills
- Ability to work collaboratively as part of a team
- Customer-focused approach to delivering exceptional service
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