Enterprise Trainer Dynamics 365

2 days ago

Lahore, Punjab, Pakistan beBeeEnterprise Full time 1,000,000 - 1,500,000

Job Title:

Enterprise Trainer Dynamics 365
  • Deliver official training courses for Sales, Marketing, and Customer Service.
  • Facilitate hands-on labs and scenario-driven workshops for CRM, CX, and service teams.
  • Customize training programs to align with industry-specific CRM workflows and KPIs.
  • Provide certification preparation including mock exams and practical exercises.
  • Offer post-training support for CRM adoption, reporting, and ROI optimization.
  • Align training delivery with enterprise customer engagement strategies and digital transformation goals.

Required Skills and Qualifications:

  • Valid Microsoft Certified Trainer (MCT) credential with MB-210, MB-220, and MB-230 certifications.
  • Minimum of 5 years of experience in CRM implementation, customer experience, or Dynamics 365.
  • Proven track record of delivering Microsoft training and consulting engagements.
  • Strong understanding of customer journey design, CRM analytics, and service automation.
  • Excellent presentation, communication, and interpersonal skills.
  • Experience in instructional design and adult learning methodologies.
  • Ability to adapt training delivery to different learning styles and technical levels.
  • Willingness to travel for on-site training engagements.
  • Bachelors degree in Business, Marketing, or a related field.

Preferred Skills:

  • Experience with Dynamics 365 Sales, Marketing, and Customer Service modules.
  • Familiarity with Power Platform integrations and customer data platforms (CDPs).
  • Ability to create multimedia and interactive training content.
  • Experience in course development, examination, and assessment.

Benefits:

  • Access to continuous learning opportunities.
  • Collaboration with top-tier instructors.
  • Contribution to shaping the future of enterprise technology education through Microsoft platforms.

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