
Medical Administrative Support Specialist
13 hours ago
We are seeking a detail-oriented and tech-savvy Medical Administrative Support Specialist to join our healthcare team.
The ideal candidate will provide administrative support to our medical professionals, ensuring efficient operation of our medical offices.
This role is vital in maintaining the smooth operation of our medical services and enhancing patient experience.
Key Responsibilities:- Handle patient inquiries via phone, email, and chat, providing information, scheduling appointments, and addressing concerns.
- Manage and coordinate patient appointments, ensuring optimal use of time and resources for healthcare providers.
- Maintain accurate and up-to-date patient records in electronic health systems, ensuring confidentiality and compliance with HIPAA regulations.
- Verify patient insurance information, handle pre-authorizations, and process claims.
- Input and update patient information, medical histories, and treatment plans in the electronic medical records system.
- Assist with the preparation of medical reports, correspondence, and other documents as needed.
- Provide high-quality service to patients, addressing their needs promptly and professionally.
- Assist with the setup and management of telehealth appointments, ensuring both patients and providers are prepared and connected.
- Support the billing department by preparing and submitting medical billing information and following up on outstanding claims.
- Previous experience as a medical assistant or in a healthcare administrative role.
- Certification in Medical Assisting or a related field.
- Familiarity with medical terminology and healthcare practices.
- Able to work remotely with a reliable internet connection and a quiet, professional workspace.
This role offers the opportunity to make a positive impact on patient care and contribute to the success of our healthcare team.
Others:As a Medical Administrative Support Specialist, you will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment.
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