
Joblogic Integration Specialist
7 days ago
We are looking for a highly skilled and experienced Onboarding Consultant to join our team at Joblogic Service Management Software. As an Onboarding Consultant, you will play a crucial role in ensuring a seamless transition for our new customers.
About Joblogic:Joblogic Service Management Software is a leading industry in service management software, providing field service businesses across the world with an all-in-one management solution SaaS / CRM. Our product delivers world-class software to aid in streamlining operations, increasing profitability, ensuring compliance and achieving rapid growth for all field service businesses.
About the Role:We are seeking a dedicated and detail-oriented Onboarding Consultant to join our expanding team. As an Onboarding Consultant at Joblogic, you will play a crucial role in ensuring a seamless transition for our new customers.
Key Responsibilities:- Collaborate with customers to understand their specific SAAS requirements and business processes.
- Develop and implement tailored onboarding plans for each customer, ensuring a smooth transition to Joblogic.
- Configure and customize the Joblogic platform according to customer needs and preferences.
- Provide support to customers to ensure they are fully proficient in using Joblogic.
- Act as the primary point of contact for customers during the onboarding and implementation process, addressing any concerns or issues promptly.
- Work closely with internal teams, including sales, technical teams, customer support, and training, to ensure a coordinated and successful onboarding experience for customers.
- Stay updated on industry trends and best practices related to SAAS implementation and onboarding.
Requirements:
- Bachelor's degree in business administration, Information Technology, or a related field.
- Proven experience in SAAS implementation and onboarding, preferably in a customer-facing role.
- Strong project management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
- Excellent communication and interpersonal skills, with the ability to build rapport with customers and internal teams.
- Proficiency in using SAAS platforms and related technologies.
- A proactive and results-driven mindset, with a focus on delivering exceptional customer experiences.
We Offer:
- Professional working environment
- Life insurance & medical insurance (including family)
- OPD
- Provident fund
- Maximum 45 weekly hours (Monday-Friday)
- Remote working (during pandemic situation)
- Company trip
- Chance to work onsite with UK team
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