Sales Leadership Expert
12 hours ago
We are a multinational company with our offshore telemarketing office based in Lahore, Pakistan.
Job OverviewThe Senior TeleSales Manager will report to the Sales Director and be responsible for managing a team of Sales Specialists at our office.
This includes training, coaching, mentoring, and delivering required targets, working cross-functionally with other departments and prioritizing team workload.
The ideal candidate will have experience working in a sales-driven call center, specifically in a sales leadership role.
A competitive base salary along with attractive sales commission is being offered.
Key Responsibilities- Mentor and coach a team of Inside Sales Specialists to exceed sales goals
- Run weekly sales reports to track sales trends and productivity
- Develop recommendations for organizational and process improvements to ensure efficient selling practices
- Manage and prioritize daily workload
- Conduct weekly team meetings
- Prepare and present weekly forecast to Director Sales
- Manage the administrative process of the sales team, to ensure documentation is obtained and submitted promptly
- Recognize outstanding performers and mentor those who are not delivering required targets
- Liaise with the Sales Director, Operations, and Marketing team on lead volume and quality
To succeed in this role, you will need:
- Bachelor's degree from an accredited college or university
- Call center management experience preferred
- Minimum of 3 years sales management experience required
- Effective demonstration of sales process, able to identify buying criteria, eliminate objections, and develop solutions to close sales
- Outstanding interpersonal and presentation skills
- Experience of selling services highly preferred
- Ability to organize, prioritize and effectively multi-task daily and meet deadlines
- Assertive, confident and clear communicator via e-mail, phone, and face-to-face
- Excellent PC aptitude including CRM skills and Google applications
- Highly proficient with desktop applications such as MS Office, and Web Browsers
- Excellent English written and verbal communication skills required
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