Training Specialist

12 hours ago


Bahawalpur City Tehsil, Pakistan beBeeSpecialist Full time $70,000 - $95,000
About the Role

We are seeking a skilled Training Specialist to join our team. As a Training Specialist, you will be responsible for delivering impactful training and professional learning experiences to associates in the U.S. healthcare and insurance domain.


Key Responsibilities
  • Conduct live virtual webinars and interactive training sessions on systems, processes, workflows, and soft skills.
  • Facilitate role-specific onboarding, orientation, and customer-specific training for new hires.
  • Lead live call-handling and patient interaction simulations.
  • Deliver professional learning aligned with adult learning principles.
  • Conduct one-on-one check-ins to track progress and offer personalized coaching.
  • Respond promptly to learner and stakeholder queries.
  • Provide actionable feedback for continuous improvement.
  • Partner with Talent Development Managers to resolve performance issues and risk cases.
  • Maintain open, consistent communication and proactive follow-ups with learners.

Additional Responsibilities
  • Support learners in navigating certification requirements and training pathways.
  • Assign relevant resources based on job role or customer-specific needs.
  • Maintain accurate training records, track performance, and analyze feedback for trends.
  • Identify skill gaps and implement training interventions.
  • Collaborate with the Talent Development team to enhance modules, materials, and delivery.
  • Leverage technology, AI tools, and healthcare platforms.
  • Contribute to new learning sessions on HIPAA compliance, cultural dynamics, and best practices.
  • Manage scheduling, reminders, attendance, and documentation for all sessions.
  • Report training outcomes and issues to stakeholders.


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