Current jobs related to Customer Experience Manager - Islamabad, Islamabad - Tianshi International Pakistan Co. (Pvt) Ltd

  • Visual Experience Designer

    6 days ago

    Islamabad, Islamabad, Pakistan HR Manager Full time

    As a key member of our team, the Graphic Designer will play a crucial role in creating visual images and designs that bring our brand to life.We are seeking an exceptionally skilled individual who possesses a unique blend of creativity, technical expertise, and business acumen.The successful candidate will be responsible for developing visually appealing...

  • Customer Experience Strategist

    6 days ago

    Islamabad, Islamabad, Pakistan Circles Full time

    As a Brand & Experience Manager at Circles, you'll have the opportunity to work on exciting projects that shape the future of the telco industry. Our SaaS platform - Circles X - is revolutionizing the way telco operators launch and operate successful digital brands.With a focus on brand development and execution, you'll oversee brand guidelines to ensure...

  • Customer Experience Specialist

    1 day ago

    Islamabad, Islamabad, Pakistan Zones IT Solutions Full time

    Job Title: Client Success Manager – 1Location:PakistanDescription:Zones IT Solutions is seeking a highly skilled Client Success Manager to join our team. As a Client Success Manager, you will be responsible for delivering exceptional customer experience, building strong relationships with customers, and driving business growth through strategic planning...

  • Customer Experience Representative

    7 days ago

    Islamabad, Islamabad, Pakistan Edge Full time

    We're seeking a skilled Customer Success Manager to join our team at Edge. As a CSM, you'll be responsible for owning and maintaining a book of business, managing complex projects, and collaborating with internal stakeholders.Main ResponsibilitiesLeverage organizational skills to stay on top of forecasting for customer risk and identify growth...

  • Customer Experience Specialist

    2 weeks ago

    Islamabad, Islamabad, Pakistan Elite Outsourcing Full time

    Job DescriptionA Customer Experience Specialist (CES) is responsible for selling a company's products or services to potential and existing customers. Their primary duties include making outbound sales calls, responding to customer inquiries and concerns, and providing information about the features and benefits of the products or services offered. CSRs may...

  • Customer Experience Associate

    3 days ago

    Islamabad, Islamabad, Pakistan ibex Full time

    Job Summary:We are seeking a Customer Experience Associate to act as a liaison between our customer and the respective client. This role involves providing assistance to customers with their questions, issues, new orders, service delivery requirements, billing, and any other query.About the Role:Interact with customers to provide and process information in...

  • Customer Experience Strategist

    3 days ago

    Islamabad, Islamabad, Pakistan Cheezious Pakistan Full time

    We are seeking a seasoned professional to lead our customer experience initiatives at Cheezious Pakistan.About the RoleThis position will be responsible for developing and implementing strategies to enhance guest satisfaction, gathering and analyzing feedback, and training staff on best practices.Develop and implement customer experience strategies to drive...

  • Customer Experience Associate

    2 weeks ago

    Islamabad, Islamabad, Pakistan Sadapay Full time

    SadaPay is redefining financial services in Pakistan by offering a digital-first experience where managing money is simple, transparent, and hassle-free. With over three-quarters of the population still unbanked, we believe financial services need a radical transformation. At SadaPay, all you need is a CNIC, a phone number, and a smartphone to get started....

  • Customer Experience Ambassador

    6 days ago

    Islamabad, Islamabad, Pakistan TalentPop App Full time

    TalentPop App is seeking a skilled Customer Experience Ambassador to provide exceptional support and create memorable customer experiences. As the friendly voice and helpful support that our clients rely on, you will ensure customer issues are resolved efficiently, leaving a lasting positive impression.The ideal candidate will have:1+ Year of experience in...

  • Customer Experience Specialist

    1 week ago

    Islamabad, Islamabad, Pakistan ibex Full time

    Responsible for acting as a liaison between our customer and the respective client. Provides assistance to the customers with their questions, issues, new orders, service delivery requirements, billing, and any other query.Salary: Up to PKR 55,000Working Hours: 9Key Responsibilities:Interact with customers to provide and process information in response to...

  • Cyber Security Expert

    6 days ago

    Islamabad, Islamabad, Pakistan HR Manager Full time

    Overall Purpose: This career step requires limited-level experience. Responsible for cyber security areas across products, services, infrastructure, networks, and/or applications while providing protection for AT&T, our customers, and our vendors/partners. Works with senior team members on various projects relating to the protection of devices, customers,...

  • Customer Experience Advocate

    2 days ago

    Islamabad, Islamabad, Pakistan T&H Consulting Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Support Specialist to join our team at T&H Consulting. As a key member of our customer support team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeding their expectations.Key Responsibilities:Handle customer inquiries and...

  • Customer Experience Enhancement Coordinator

    5 days ago

    Islamabad, Islamabad, Pakistan Octicsoft LLC Full time

    We are seeking a highly skilled and detail-oriented Ecommerce Assistant intern to join our team at Octicsoft LLC. In this role, you will assist in various tasks related to customer service, sales, invoicing, and enhancing customer experience.Key ResponsibilitiesManaging customer relationships and resolving issuesProviding sales support and order...

  • Customer Experience Champion

    14 hours ago

    Islamabad, Islamabad, Pakistan InEvent, Inc. Full time

    We're looking for people who are passionate about customer experience and nurturing relations. Your responsibilities include supporting InEvent clients via chat support, emails, and virtual calls with high energy and active listening.

  • Cyber Security Professional

    3 days ago

    Islamabad, Islamabad, Pakistan HR Manager Full time

    About the RoleThis position requires an individual with limited experience in cyber security. The primary responsibility is to ensure protection for AT&T, its customers, and vendors/partners across various areas including products, services, infrastructure, networks, and applications.Key ResponsibilitiesConduct research, testing, and proof of concept...

  • Customer Experience Associate

    2 days ago

    Islamabad, Islamabad, Pakistan Gtradecenter Full time

    Gtradecenter is a leading provider of international education services. We are seeking highly motivated and detail-oriented individuals to join our team as Customer Support Officers.The successful candidate will be responsible for handling various tasks, including:Coordinating with students and partner universitiesProviding exceptional customer service and...

  • Threat Mitigation Consultant

    3 days ago

    Islamabad, Islamabad, Pakistan HR Manager Full time

    Position SummaryThis role focuses on ensuring cyber security for AT&T, its customers, and partners. The responsibilities include working with senior team members on projects related to device, customer, asset, data, information technology, and network protection.Major ResponsibilitiesSupport the development and implementation of policies and procedures to...

  • Brand & Experience Manager

    6 days ago

    Islamabad, Islamabad, Pakistan Circles Full time

    Brand And Experience SpecialistLocation: Islamabad, PakistanAbout UsFounded in 2014, Circles is a global technology company reimagining the telco industry with its SaaS platform - Circles X, helping telco operators launch and operate successful digital brands through its offerings.Having pioneered a successful blueprint for disrupting the telco space in...

  • Information Assurance Expert

    3 days ago

    Islamabad, Islamabad, Pakistan HR Manager Full time

    About the PositionThis role requires a technical professional with limited experience in cyber security. The main goal is to provide protection for AT&T, its customers, and partners through various activities including product, service, infrastructure, network, and application security.Key TasksParticipate in ideation, testing, and proof of concept...

  • Customs Manager

    1 week ago

    Islamabad, Islamabad, Pakistan Century Steel Pvt. Ltd. Full time

    The role of a Customs Manager will manage and update company records, ensuring that all customs related documents are stored accurately and in compliance with company regulations. As well as this responsibility, you can expect your duties to include the following:Manage both customs and trade compliance across the company, ensuring that all global...

Customer Experience Manager

1 week ago

Islamabad, Islamabad, Pakistan Tianshi International Pakistan Co. (Pvt) Ltd Full time
Customer Care & Social Media Leader

Tianshi International Pakistan Co. Ltd is seeking a highly skilled Customer Care and Social Media Leader to join our team.

  • Resolve customer complaints in a timely and authorized manner, ensuring excellent customer service.
  • Streamline market operations to guarantee smooth and compliant functioning.
  • Coordinate with market leaders to gather relevant information, driving business growth.
  • Oversee branch office operations to ensure consistent customer service and efficient functioning.
  • Utilize social media marketing tools to develop and maintain the company brand.
  • Analyze social media trends and inform management of changes impacting marketing activities.
  • Establish key performance indicators (KPIs) for social media campaigns, including targets for engagement and reach.
  • Develop and publish online content, showcasing the company's expertise and thought leadership.
  • Manage YouTube and fan page accounts, fostering a strong online presence.
  • Bolster followers through strategic multimedia events and promotions.