
Customer Service Operations Manager
2 days ago
LINRCO Pakistan is seeking a highly skilled Customer Service Operations Manager to join our team. As the primary point of contact for escalated client concerns, you will be responsible for ensuring timely, clear, and professional communication at all stages of the recruitment process.
The ideal candidate will have a strong background in managing service delivery expectations for key accounts and maintaining client satisfaction. Key responsibilities include leading, mentoring, and training the customer service team to handle inquiries, complaints, and feedback.
- Develop and implement strategies to improve service quality and enhance client relationships.
- Collaborate with recruitment consultants and account managers to ensure seamless experience.
- Maintain up-to-date knowledge of recruitment services, job openings, and hiring pipelines.
- Act as the primary point of contact for escalated client and candidate concerns.
- Ensure timely, clear, and professional communication at all stages of the recruitment process.
- Manage service delivery expectations for key accounts and maintain client satisfaction.
- Lead, mentor, and train the customer service team to handle inquiries, complaints, and feedback.
- Set KPIs, monitor performance, and conduct regular performance reviews.
- Ensure the team adheres to internal processes and service-level agreements (SLAs).
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Customer Service Specialist
2 days ago
Wah Cantonment, Pakistan LINRCO Pakistan Full timeCustomer Service Manager | Onsite | Wah Cantt, Pakistan | Sunday to Thursday, 9 am - 6:00 pm | Competitive salary packageLeading International Recruitment Corporation (LINRCO) is an international recruitment firm that specializes in the deployment of qualified professionals in various sectors such as Healthcare, Oil & Gas, Information Technology,...
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Operations and Support Manager
2 days ago
Wah Cantonment, Pakistan LINRCO Pakistan Full timeAbout LINRCO PakistanLINRCO Pakistan is a leading international recruitment firm specializing in the deployment of qualified professionals in various sectors. We are seeking an experienced Operations and Support Manager to join our team in Pakistan.The ideal candidate will have a strong background in managing service delivery expectations for key accounts...
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Customer Service Operations Lead
7 days ago
Rawalpindi Cantonment, Pakistan Translation Empire PK Full timeAbout the RoleWe are seeking an experienced Complaints Manager to join our team at Translation Empire PK. As a key member of our operations department, you will be responsible for leading the complaint handling process, ensuring high-quality customer service, and driving process improvements.ResponsibilitiesComplaint Handling: Lead the team in reviewing and...
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Operations Management Professional
6 days ago
Wah Cantonment, Pakistan LINRCO Pakistan Full time**Job Description**As a Senior Operations Specialist at LINRCO Pakistan, you will play a critical role in maintaining the highest standards of HR operations management.We are looking for an experienced professional with a minimum 5 years of experience in operations management, preferably in a multi-service industry with a focus on HR.Essential...
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Service Delivery Lead
2 days ago
Wah Cantonment, Pakistan LINRCO Pakistan Full timeAbout the RoleWe are seeking an experienced Service Delivery Lead to join our team in Pakistan. The ideal candidate will have a strong background in managing service delivery expectations for key accounts and maintaining client satisfaction.The successful candidate will lead, mentor, and train the customer service team to handle inquiries, complaints, and...
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Senior Operations Specialist
7 days ago
Wah Cantonment, Pakistan LINRCO Pakistan Full timeJob Description:The ideal candidate will have a strong background in operations management, preferably in a multi-service industry with a focus on HR.Please note: This is a full-time on-site role located in Kohistan Enclave, Wah Cantt.Are you the right person for the job?Language Skills: Fluent in Arabic and English.Education: Bachelor's degree in Business...
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Customer Service Representative
2 weeks ago
Rawalpindi Cantonment, Pakistan Horizon Pools Full timeAs a leading provider of aquatic facilities, Horizon Pools is committed to delivering exceptional experiences to its customers.The company's team is passionate about creating a welcoming environment that promotes affordable recreation and a healthy lifestyle in Pakistan.We are seeking a highly skilled Sales Officer (Guest Relations) to join our team in...
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Senior Operations Specialist
6 days ago
Wah Cantonment, Pakistan LINRCO Pakistan Full time**Job Overview**LINRCO Pakistan is seeking a skilled Senior Operations Specialist to join our team. This full-time, on-site role based in Kohistan Enclave, Wah Cantt, will focus on HR operations management.The ideal candidate will possess a strong background in operations management, preferably in a multi-service industry with a focus on HR.Key...
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Business Operations Expert
6 days ago
Wah Cantonment, Pakistan LINRCO Pakistan Full time**Your Role and Responsibilities**We are seeking a highly motivated Senior Operations Specialist to join our team at LINRCO Pakistan.This is a full-time, on-site role located in Kohistan Enclave, Wah Cantt, where you will focus on HR operations management.Main Responsibilities:Maintaining accurate and up-to-date HR and operational client databases.Supporting...
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Retail Operations Coordinator
1 day ago
Wah, Pakistan DISH Network Full timeDynamic Retail Operations Coordinator NeededWe are looking for a highly organized Retail Operations Coordinator to join our team. In this role, you will work closely with retail store owners to enhance sales performance and implement plans to exceed sales quotas.You will visit retail store locations to provide coaching and training through role plays and...
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Procurement Operations Lead
2 weeks ago
Wah Cantonment, Pakistan LINRCO Pakistan Full timeJob Title:As a Procurement Operations Lead, you will be responsible for managing purchasing activities, developing strategic procurement plans, and optimizing our operational flow at LINRCO Pakistan.Responsibilities:Procurement Planning:Develop and implement strategic procurement plans to meet the organization's needs for materials, supplies, and...
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Operations Manager
4 weeks ago
Rawalpindi Cantonment, Pakistan Partex Full timeWe are looking for a highly motivated Operations Manager to oversee the daily operations of our sales office. As the Operations Manager, you will maintain efficient and effective operations, ensure customer satisfaction, and optimize productivity. You will be crucial in managing our team, coordinating inventory, implementing operational strategies, and...
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Customer Service Manager Role
7 days ago
Rawalpindi Cantonment, Pakistan Nirvana Group of Companies Full timeAbout UsNirvana Group of Companies is a leading provider of information technology services. We are committed to delivering high-quality solutions that meet the evolving needs of our clients.We are now seeking a highly motivated Team Lead to join our Call Center/Telemarketing team. The successful candidate will be responsible for developing and implementing...
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Customer Service Specialist
7 days ago
Rawalpindi Cantonment, Pakistan Translation Empire PK Full timeAt Translation Empire PK, we are seeking a highly skilled and organized Customer Service Specialist to join our team. As a key member of our customer-facing department, you will be responsible for ensuring that all complaints are acknowledged and addressed in a timely and professional manner.Key Responsibilities:Handle all new incoming complaints via phone,...
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Service Operations Coordinator
1 week ago
Rawalpindi Cantonment, Pakistan Quattris IT Services Full timeQuattris IT Services is a leading provider of IT services, and we are currently seeking a Service Operations Coordinator to join our team. In this role, you will play a critical part in ensuring the smooth operation of our service delivery process.Your primary responsibilities will include monitoring and managing mailboxes related to service calls, meeting...
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Customer Service Expert
2 weeks ago
Rawalpindi Cantonment, Pakistan Translation Empire PK Full timeAt Translation Empire PK, we are seeking a talented Customer Support Representative to join our team. As a key member of our customer-facing department, you will be responsible for handling incoming and outgoing calls professionally, identifying customer needs, and providing follow-up support.The ideal candidate will have excellent communication skills,...
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Customer Service Expert
2 days ago
Rawalpindi Cantonment, Pakistan EGeeks Global Full timeSales and Customer Support Role OverviewAt EGeeks Global, we are seeking a highly skilled Sales and Customer Support Representative to join our team. This dynamic role involves handling customer inquiries, managing sales leads, and ensuring high levels of customer satisfaction.Key Responsibilities:Respond to customer inquiries via phone, email, and chat in a...
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Customer Service Representative
6 days ago
Rawalpindi Cantonment, Pakistan The Communitech Full timeJob Overview:We are seeking a highly skilled Customer Service Representative to join our team at The Communitech. As a Client Support Officer, your primary responsibility will be to ensure customer satisfaction by interacting with clients, responding to their queries, and providing relevant information.Key Responsibilities:Maintain accurate client records...
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Network Operations Manager
3 days ago
Rawalpindi Cantonment, Pakistan PTCLal Full timeJob DescriptionWe are seeking a highly skilled Network Operations Manager to join our team. In this role, you will be responsible for managing the operational activities of the Regional Operations Center (R-NOC) for FTTH Network in Islamabad and Rawalpindi.Your primary focus will be on handling trouble tickets and service requests, performing in-depth...
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Service Operations Manager
1 week ago
Rawalpindi Cantonment, Pakistan Marco Polo Resorts Full timeCompany OverviewMarcopolo Resorts and Tour is a leading hospitality company that prides itself on providing exceptional guest experiences. As a Hospitality Manager, you will play a crucial role in ensuring the smooth operation of our resorts.