Customer Service Manager Role

The Customer Service Representative (CSR) is responsible for assisting customers, resolving inquiries, and ensuring a positive experience. Success in this role means providing efficient support, maintaining customer satisfaction, and contributing to the company's service goals.Responsibilities:Respond to customer inquiries via phone, email, or chat in a...

Welcome to Translation Empire PK:A trusted name in translation and interpretation, we're committed to delivering top-notch service to our clients. As a Customer Support Specialist, you'll be at the forefront of our efforts.Job Description:Answer calls with professionalismAnalyze customer needs and respond accordinglyStay informed about product and service...

At Translation Empire PK, we are seeking a highly skilled and organized Customer Service Specialist to join our team. As a key member of our customer-facing department, you will be responsible for ensuring that all complaints are acknowledged and addressed in a timely and professional manner.Key Responsibilities:Handle all new incoming complaints via phone,...

At Translation Empire PK, we are seeking a talented Customer Support Representative to join our team. As a key member of our customer-facing department, you will be responsible for handling incoming and outgoing calls professionally, identifying customer needs, and providing follow-up support.The ideal candidate will have excellent communication skills,...

We are seeking a detail-oriented Customer Service Quality Expert to join our team at Translation Empire PK. This role involves monitoring and evaluating customer interactions to ensure the highest standards of service quality and compliance.Key Responsibilities:Monitor inbound and outbound calls to assess employee performance and service qualityEvaluate...

We are seeking a highly skilled Customer Service Excellence Specialist to join our team at Translation Empire. As a key member of our customer service department, you will be responsible for ensuring the highest standards of service quality and compliance.About the Role:You will analyze customer interactions to identify areas for improvement and develop...

Job Overview:We are seeking a highly skilled Customer Service Representative to join our team at The Communitech. As a Client Support Officer, your primary responsibility will be to ensure customer satisfaction by interacting with clients, responding to their queries, and providing relevant information.Key Responsibilities:Maintain accurate client records...

Practice Perfect Communications is a multi-faced organization in the BPO industry of Pakistan. They provide top-notch healthcare, IT, and support solutions to clients across the US.The RoleNoah Communications BPO is looking for dynamic and motivated individuals to join our team as Call Center Agents for our Final Expense campaign.Position: Call Center Agent...

About the RoleWe are seeking an experienced Complaints Manager to join our team at Translation Empire PK. As a key member of our operations department, you will be responsible for leading the complaint handling process, ensuring high-quality customer service, and driving process improvements.ResponsibilitiesComplaint Handling: Lead the team in reviewing and...

About Translation Empire:We are the UK's leading translation and interpretation company, dedicated to providing exceptional services to our clients. As a Customer Support Representative, you will be at the forefront of delivering outstanding customer experiences.Responsibilities:Manage incoming and outgoing calls with professionalism and courtesyAssess...

Job DescriptionCompany Overview:Practice Perfect Solutions and Services is a renowned organization in the BPO industry, providing top-notch solutions to clients across the globe.Sales and Support Role:We are seeking dynamic and motivated individuals to join our team as Call Center Agents for our Final Expense campaign.Key Responsibilities:Handle inbound...

As a leading provider of aquatic facilities, Horizon Pools is committed to delivering exceptional experiences to its customers.The company's team is passionate about creating a welcoming environment that promotes affordable recreation and a healthy lifestyle in Pakistan.We are seeking a highly skilled Sales Officer (Guest Relations) to join our team in...

About Us:Translation Empire is a leading provider of translation services, dedicated to delivering high-quality language solutions to clients around the world. We are seeking a skilled Complaints Officer to join our team and help us maintain our high standards of customer service.Main Responsibilities:Complaint Handling: Handle all new incoming complaints in...

TalentPop App is seeking a highly skilled E-Commerce Customer Support Associate to provide exceptional customer experiences through various communication channels.Responsibilities:Process orders and refunds efficiently, ensuring timely resolution of customer inquiriesOffer personalized product recommendations to enhance customer satisfactionMaintain accurate...

We are seeking a highly motivated and detail-oriented CUSTOMER SERVICE INSIGHTS ANALYST to join our team at Translation Empire PK.About the RoleThis is a full-time position that will involve analyzing customer interactions and developing insights to inform our business decisions.ResponsibilitiesAnalyze customer interactions, including calls, chats, and...

Senior Quality Assurance RoleVoxnet Communications is seeking a Senior Quality Assurance Specialist to lead our quality assurance team. In this role, you will be responsible for evaluating the performance of sales and customer service representatives and ensuring that they meet industry standards.Key ResponsibilitiesLead quality assurance team.Develop and...

About the Role:The Complaints Officer will play a crucial role in ensuring that customer complaints are handled professionally and efficiently. The successful candidate will be responsible for handling all aspects of the complaint process, from acknowledgement to resolution.Main Responsibilities:Initial Response: Acknowledge and respond to all customer...

Job Description: We are seeking an experienced Airline Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for handling inbound calls from UK-based customers, providing excellent customer service and resolving queries about flight schedules, fares, and airline policies.You will also process...

About the RoleAs a Technical Customer Advocate with TalentPop App, you will be the friendly face and helpful support that our clients rely on. Your exceptional communication skills and ability to resolve customer issues efficiently will leave a lasting positive impression.This is a remote opportunity where you will work closely with your team to enhance the...

Role Summary:We are looking for a skilled Lead Executive to join our team at MAQS Solutions Pvt Ltd. The successful candidate will have prior experience in sales operations, customer care and handling.The role requires excellent communication and interpersonal skills, with the ability to handle clients effectively. Good English communication skills, being...