Support Tickets Specialist

1 week ago


Lahore, Punjab, Pakistan beBeeService Full time 1,200,000 - 1,800,000
Job Title: Service Desk Operations Manager">

Job Summary:

The Service Desk Operations Manager oversees the flow, prioritization, and timely resolution of support tickets across all technical support channels. This role ensures efficient workload distribution, adherence to service level agreements (SLAs), and continuous improvement in customer satisfaction and team performance.

Key Responsibilities:



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