Technical Support Agent

2 days ago


Lahore, Punjab, Pakistan beBee Careers Full time

We are looking for a skilled Call Agent to join our team. As a Call Agent, you will be responsible for handling inbound and outbound calls, providing customer service, and communicating our IT solutions to prospects and clients.

Duties and Responsibilities
  • Handle incoming and outgoing calls with professionalism and courtesy
  • Address customer inquiries in a timely and efficient manner
  • Collaborate with cross-functional teams to resolve customer issues
  • Meet and exceed performance metrics and sales targets

Qualifications:

  • Excellent verbal and written communication skills
  • Strong problem-solving and decision-making skills
  • Ability to work in a fast-paced environment


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