
Product Support Specialist
4 days ago
We are seeking a highly skilled professional to provide technical support and training for our products.
This role offers a dynamic work environment where you will gain an in-depth understanding of our products to support customers worldwide.
Duties- Provide phone and email support to troubleshoot user issues
- Recommend product enhancements
- Responsible for quality control/bug testing of new releases
- Research projects
- Support product development through research and documentation
- Update knowledgebase cases and release notes
- Degree in computer science or engineering
- Excellent communication skills
- High typing speed
- Problem-solving skills
- Knowledgeable on all Microsoft Office products
- Technical support experience
- 2-5 years' experience required
Monday – Friday, Evening/Night Shift: 9 hours with 1 hour lunch break, start time varies.
LocationRemote work from home; stable high-speed internet access required.
In this role, you will have the opportunity to grow your skills and advance your career. We offer a competitive compensation package and opportunities for advancement.
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Technical Support Specialist
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Medical Support Specialist
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Business Development Specialist
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Credentialing Specialist
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Billing Specialist
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Analytical Statistician
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Social Media Specialist
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Senior Protection Systems Specialist
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Virtually Connected Real Estate Specialist
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