Healthcare Engagement Specialist

2 days ago

Karachi, Sindh, Pakistan beBeeEngagement Full time $40,000 - $50,000
Job Title: Healthcare Engagement Specialist

Citadel Healthcare Management offers rewarding career opportunities in healthcare management. As a key member of our team, you will support the delivery of quality patient care services across North America.

  • Schedule Appointments:
    a. Arrange patient appointments efficiently to optimize clinician time.
    b. Make timely reminders and provide necessary instructions to patients.
    c. Inform patients about any delays or waiting times for their convenience.
  • Patient Information and Records:
    a. Collect and verify patient information accurately and confidentially.
    b. Update and maintain patient records to ensure data accuracy and compliance with privacy regulations.
    c. Assist patients in completing required forms when needed.
  • Financial Transactions:
    a. Handle cash and credit card payments securely and maintain patient confidentiality.
    b. Review patient accounts, identify delinquencies, and follow up on overdue payments.
    c. Coordinate with the billing department to resolve any billing concerns.
  • Customer Service:
    a. Provide prompt and professional responses to patient inquiries or complaints.
    b. Investigate and resolve patient concerns or direct them to relevant medical staff members as needed.
    c. Follow up to ensure patient issues are satisfactorily resolved.
  • Administrative Support:
    a. Perform general administrative tasks such as filing, document organization, and office supplies.
    b. Maintain accurate electronic and paper records for easy access.
    c. Collaborate with team members to ensure office operations run smoothly.
Benefits:
  • Provident Fund
  • Leave Encashment
  • Gratuity
  • Health Insurance
  • Inflation Bonus
  • Housing Allowance
  • Patient Seen Bonus
  • Eid Bonus
Compensation:

60,000PKR - 80,000PKR per annum

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