
Evening Customer Support Professional
6 days ago
Job Overview
Shah Motors, a dynamic automotive organization, seeks an Evening Customer Engagement and Social Media Specialist to redefine the car buying and parts procurement experience.
This is a fully remote position that requires a minimum of 1 year of experience in customer service and social media management.
Key Accountabilities
- Engage with customers via social media platforms to address inquiries and resolve issues.
- Develop and implement social media strategies to enhance brand presence.
- Monitor social media trends and analytics to adjust strategies for better engagement.
- Collaborate with the marketing and accounting teams to promote products and services.
- Provide exceptional customer support during evening hours.
Essential Skills
- Proficient in social media management and engagement.
- Strong written and verbal communication skills.
- Experience with social media analytics tools.
- Ability to work independently and manage time effectively.
- Customer-centric approach with problem-solving capabilities.
What We Offer
- Accommodation
- Communication
- Incentive Bonus
- Leaves
- Pension
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