Customer Experience Manager

Job Overview:This role is ideal for individuals who enjoy delivering exceptional customer service and support.We are seeking a Customer Service Representative to join our team, located in Rawalpindi. The selected candidate will provide top-notch support to customers via phone and email, resolve issues promptly, and maintain accurate records.Key...

Customer Service Representative RoleA key position in our organization where you will provide exceptional customer service.Job Type: Full-TimeShift: Night ShiftWork Schedule: 08:00PM TO 05:00AMKey Responsibilities:Make outbound calls to prospective clients in the USA.Generate leads through effective communication.Appointment Setting: Arrange appointments...

Unlock Customer SuccessMARS BPO is a recognized leader in the industry, excelling in customer services and telemarketing for over a decade.The company is committed to providing top-notch solutions that enhance customer experiences and ensure client satisfaction.Job DescriptionThis full-time, on-site role in Rawalpindi is focused on ensuring customer...

Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer experiences through timely and accurate responses to inquiries.The ideal candidate will possess strong interpersonal and communication skills, with the ability to multitask and...

Customer Service ExpertWe are seeking a skilled Customer Service Expert to join our team. As a key member of our support staff, you will be responsible for delivering exceptional customer experiences through email, phone, live chat, and social media.About the Role:Provide high-quality responses to customer inquiries in a timely mannerSupport customers with...

Job Description:This role is responsible for providing excellent customer service and ensuring customer satisfaction by handling guest relations, receptionist duties, and managing daily operations.The ideal candidate will have a strong ability to communicate effectively, handle customer inquiries efficiently, and maintain accurate records of guest...

A process driven and service mindset who can bridge the teams like a well engaged department with internal and external stakeholder management.Responsibilities:Manage/handle a department of 50 to 60 people.Smart execution of department operations within given resources, including leave and shift management.Enablement of resources for efficient execution as...

Unlock Customer Growth PotentialWe're looking for a seasoned Customer Success Strategist to join our team. As a key player in driving business growth, you'll be responsible for developing and implementing data-backed customer success plans that drive retention, adoption, and expansion.About the RoleJob Description: Lead strategic discussions with senior...

ARE YOU READY TO RISE WITH PTCL GROUPWith our unwavering #ReadyToRise mindset, we have been recognized as an award-winning BEST PLACE TO WORK in the Telecom and Technology sector in Pakistan.We are not just industry leaders; we are redefining excellence with groundbreaking solutions. PTCL Group stands out in the technology industry with its commitment to...

About the RoleWe are seeking a motivated and customer-focused professional to design memorable travel experiences by offering expert advice, tailored packages, and seamless booking services. If you are passionate about travel, have strong communication skills, and thrive in a fast-paced sales environment, this role may be ideal for you.Key...