
Strategic Customer Growth Manager
1 week ago
Unlock Customer Growth Potential
We're looking for a seasoned Customer Success Strategist to join our team. As a key player in driving business growth, you'll be responsible for developing and implementing data-backed customer success plans that drive retention, adoption, and expansion.
About the Role- Job Description: Lead strategic discussions with senior stakeholders, ensuring our AI-powered solutions align with their business goals and priorities.
- Key Responsibilities: Increase customer retention, engagement, and business growth by leveraging AI to proactively address customer needs, personalize interactions, and unlock upselling opportunities.
- Minimum 5 years of customer success experience in the B2B software industry.
- Previous experience working with GenAI tools (e.g., ChatGPT, Claude, Bard).
- Full-time position, 40 hours per week.
- $50 USD/hour compensation level, equating to $100,000 USD/year.
- Dynamic work environment with a remote team.
- Ongoing career development opportunities.
This is an exciting opportunity to join a fast-paced team and contribute to driving business growth. If you're passionate about customer success and have the skills to match, we'd love to hear from you
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