
Chief Client Liaison
2 days ago
This position involves managing and developing client relationships to foster strong connections with clients. As the primary point of contact, you will be responsible for building long-term relationships with customers.
Key Responsibilities:- Act as the primary point of contact and build long-term relationships with customers.
- Provide assistance to customers through email, phone, online presentations, screen-share and in-person meetings.
- Establish a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors.
- E nsure timely and successful delivery of solutions according to customer needs and objectives.
- Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
- Forecast and track key account metrics.
- Proven experience in account management or other relevant field.
- Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level.
- Experience in delivering client-focused solutions based on customer needs.
- Proven ability to manage multiple projects simultaneously while paying strict attention to detail.
- Prospecting
- Teamwork
- Planning
- Relationship Building
- Communication
- Initiative
- Customer Focus
- Excellence Emphasis
- Project Management
- Attention to Detail
Candidates should possess excellent communication, presentation, and negotiation skills, as well as the ability to work in a fast-paced environment.
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