Telephony Systems Engineer

About UsIbex is a leading provider of innovative solutions for contact centers. We're seeking a skilled Cloud Telephony Engineer to join our team.

Job DescriptionThe Senior Genesys Cloud Systems Engineer will play a pivotal role in supporting global telephony & contact center operations across various contact centers.Main Responsibilities:Serve as the primary point of contact (POC) for daily Genesys cloud issues and concerns.Provide Tier-2 and Tier-3 support for Genesys Operations.Troubleshoot...

OverviewIbex is looking for an Associate Genesys Engineer who will be responsible for supporting Central Genesys cloud/telephony operations across contact centers in a client-facing role. As a member of the Genesys Cloud team, the engineer's duties include serving as the point of contact for all telephony inquiries or issues. The position involves...

Job SummaryWe are seeking a highly skilled Genesys Engineer to support our Central Genesys cloud/telephony operations across contact centers. The ideal candidate will serve as the point of contact for all telephony inquiries or issues and possess excellent time management, communication, and problem-solving skills.Key ResponsibilitiesConfigure, set up, and...

About the RoleWe are seeking an Electrical and Mechanical Systems Engineer to join our team at Systems Live. As a key member of our engineering department, you will be responsible for developing technical documentation for our products.The ideal candidate will have excellent SolidWorks skills and experience in creating AutoCAD drawings and datasheets. Strong...

Minimum Qualifications:Bachelor's Degree in Information Systems, Computer Engineering or equivalent technical Degree or equivalent combination of education and experience.Responsibilities:Provide initial assessment of urgency and business impact on all support helpline calls and emails.Install and configure computer hardware operating systems and...

Job OverviewWe are looking for a skilled Telephony Operations Specialist to support our Central Genesys cloud/telephony operations across contact centers. The ideal candidate will have excellent communication and problem-solving skills and be able to troubleshoot day-to-day operational issues.Main ResponsibilitiesAssist in the configuration, setup, and...

About Megatech Trackers:We are a forward-thinking organization, committed to delivering exceptional IT services. As a System Support Executive, you will play a vital role in ensuring the delivery of high-quality solutions to our clients.Job Description:We are seeking an experienced System Support Executive to join our team. The successful candidate will...

**About the Role:**We are looking for an experienced Service Manager to join our team at Mutual Security Systems. In this position, you will be responsible for managing a team of engineers and technicians who install home alarm systems and provide same day repairs.The successful candidate will have a background in BE Electrical or Electronics and a minimum...

Voice Over IP Infrastructure SpecialistWe are looking for a highly skilled Asterisk Engineer to join our team. In this role, you will be responsible for designing and implementing Asterisk systems to support our voice over IP infrastructure.Your key responsibilities will include:Configuring and maintaining Asterisk serversEnsuring optimal system performance...