Genesys Engineer

OverviewIbex is looking for an Associate Genesys Engineer who will be responsible for supporting Central Genesys cloud/telephony operations across contact centers in a client-facing role. As a member of the Genesys Cloud team, the engineer's duties include serving as the point of contact for all telephony inquiries or issues. The position involves...

Job DescriptionWe are seeking an experienced Telephony Systems Engineer to support the operations of our Genesys Cloud contact center solution. As a key member of our team, you will be responsible for administering, troubleshooting, and addressing day-to-day operational challenges related to the Genesys cloud and integrated platforms.Key...

Job DescriptionThe Senior Genesys Cloud Systems Engineer will play a pivotal role in supporting global telephony & contact center operations across various contact centers.Main Responsibilities:Serve as the primary point of contact (POC) for daily Genesys cloud issues and concerns.Provide Tier-2 and Tier-3 support for Genesys Operations.Troubleshoot...

Job DescriptionSupport Global Operations: The successful candidate will be responsible for supporting global telephony and contact center operations across various contact centers.Patient Problem-Solving: As part of the Genesys cloud team, the engineer will act as the primary point of contact for all contact center solution requests, ensuring prompt...

About the RoleThis is a client-facing role that requires strong communication and problem-solving skills to diagnose and resolve technical issues. The successful candidate will have a bachelor's degree in Engineering, IT, or Telecom and certification or training in Genesys cloud (preferred).Responsibilities:Configure and maintain the Genesys cloud contact...

Job OverviewWe are looking for a skilled Telephony Operations Specialist to support our Central Genesys cloud/telephony operations across contact centers. The ideal candidate will have excellent communication and problem-solving skills and be able to troubleshoot day-to-day operational issues.Main ResponsibilitiesAssist in the configuration, setup, and...

Key ResponsibilitiesDay-to-Day Operations: The ideal candidate will be responsible for administration, troubleshooting, and working on day-to-day operational issues, with close coordination with respective technical teams.Troubleshooting and Administration: The engineer will troubleshoot day-to-day operational issues related to Genesys and its integrated...

Genesis Engineering Solutions, PakistanAs a Part Time Graphic Designer/Social Media Manager, you will be responsible for creating visually appealing graphics for various marketing materials and managing our company's social media presence. This is an online/remote job opportunity that is perfect for fresh graduates who are interested in gaining hands-on...