Senior Genesys Cloud Systems Engineer

Job SummaryWe are seeking a highly skilled Genesys Engineer to support our Central Genesys cloud/telephony operations across contact centers. The ideal candidate will serve as the point of contact for all telephony inquiries or issues and possess excellent time management, communication, and problem-solving skills.Key ResponsibilitiesConfigure, set up, and...

Job DescriptionWe are seeking an experienced Telephony Systems Engineer to support the operations of our Genesys Cloud contact center solution. As a key member of our team, you will be responsible for administering, troubleshooting, and addressing day-to-day operational challenges related to the Genesys cloud and integrated platforms.Key...

OverviewIbex is looking for an Associate Genesys Engineer who will be responsible for supporting Central Genesys cloud/telephony operations across contact centers in a client-facing role. As a member of the Genesys Cloud team, the engineer's duties include serving as the point of contact for all telephony inquiries or issues. The position involves...

Job DescriptionSupport Global Operations: The successful candidate will be responsible for supporting global telephony and contact center operations across various contact centers.Patient Problem-Solving: As part of the Genesys cloud team, the engineer will act as the primary point of contact for all contact center solution requests, ensuring prompt...

About the RoleThis is a client-facing role that requires strong communication and problem-solving skills to diagnose and resolve technical issues. The successful candidate will have a bachelor's degree in Engineering, IT, or Telecom and certification or training in Genesys cloud (preferred).Responsibilities:Configure and maintain the Genesys cloud contact...

RequirementsContact Center Experience: 1-4+ years of experience in the contact center industry and a minimum of 2-3 years of experience on any other telephony platform.Genesys Solutions: 1-4 years of experience on any Genesys solutions as an administrator.Strong Analytical Skills: Good analytical skills and problem-solving capabilities.

Job OverviewWe are looking for a skilled Telephony Operations Specialist to support our Central Genesys cloud/telephony operations across contact centers. The ideal candidate will have excellent communication and problem-solving skills and be able to troubleshoot day-to-day operational issues.Main ResponsibilitiesAssist in the configuration, setup, and...

We're seeking a talented Engineering Leader - Cloud Infrastructure to lead our engineering team in developing and maintaining our cloud-based microservices architecture. You'll oversee the design and implementation of CI/CD pipelines and tools to ensure efficient and reliable deployments.The ideal candidate will have a strong understanding of the core...

As a Cloud Systems Engineer, you will design, implement, and maintain scalable cloud-based systems, focusing on Microsoft 365 services such as Azure AD, Intune, and Defender. Your expertise in scripting (PowerShell/Graph API) and large-scale enterprise deployments will drive innovation and efficiency within our organization.

OverviewAt Cloud logically, we're a team of passionate engineers driven to deliver innovative solutions. As a key member of our technology department, you'll play a pivotal role in shaping our digital landscape.Key ResponsibilitiesDevelop and maintain high-quality software applications using hands-on coding techniques.Collaborate closely with...