Call Center Operations Manager

2 days ago


Lahore, Punjab, Pakistan HDH Telecommunications Full time

We are seeking a skilled Call Center Operations Manager to oversee our night-shift International Outbound Campaign operations.

Key Responsibilities:
  • Monitor team performance and ensure adherence to company policies and procedures.
  • Implement strategies to improve team performance and meet sales targets.
  • Prepare and present daily, weekly, and monthly reports on team performance to senior management.

Compensation includes a competitive salary and opportunities for career growth and development. Timings are night shift [7:30 PM to 4:00 AM], with days off on Saturday and Sunday.

Seniority Level
  • Mid-Senior level
Employment Type
  • Full-time
  • Industries: IT Services and IT Consulting


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